Shaina Whalen

Worked high volume events as needed on a part time basis.

• Promoted responsible alcohol consumption by monitoring guest intake and offering alternative options when necessary.
• Collaborated with event planners to tailor bar offerings for themed occasions, elevating overall event ambiance.
• Set the stage for memorable events by creating visually appealing drink presentations, showcasing attention to detail and creative flair.
• Utilized expert knowledge of mixology techniques to craft unique cocktails that delighted guests and generated buzz among attendees.
• Worked closely with other bartenders to ensure consistent service quality throughout events.
• Tended bar for high-volume, fast-paced events with over 15,000 guests.

Proactively identified potential bottlenecks in the sales pipeline to minimize risks and maintain a healthy deal flow for sustained revenue growth.

• Exceeded quarterly sales targets consistently by leveraging extensive product knowledge and effective selling techniques.
• Mentored new hires on best practices for building rapport with clients, ultimately contributing to a higher retention rate of customers within the territory.
• Enhanced overall customer experience by conducting regular account reviews, ensuring alignment with client objectives and company offerings.
• Championed continuous improvement initiatives within the region''s operations by seeking feedback from clients, team members, and industry partners, driving enhancements where needed.
• Organized regular sales meetings, providing comprehensive updates on market trends, competitor analysis, and new product developments.
• Streamlined sales processes to improve efficiency, resulting in increased productivity and overall revenue growth.

• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.

Provided prompt, efficient, friendly, and quality service at all times.

Consistently kept bar and work areas clean and sanitary in compliance with bar standards and local, state, and federal laws.

Strictly abided by all state liquor regulations, particularly in regard to intoxicated persons and minors.

Confirmed accuracy of orders against requisitions.

• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Implemented cost-saving measures such as portion control guidelines, reducing overall expenses without sacrificing quality.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.