India Hilderbrand
Martinez,CA
Summary
Adaptable and hardworking bartender with diverse experience in crafting cocktails and providing high-quality customer service. Versatile and adept at managing bar inventory, organization, and cleanliness. Capable of building rapport with guests of varied backgrounds. Eager to collaborate with teammates and management to achieve successful customer satisfaction.
Overview
5
5
years of professional experience
Work History
Bartender/Server/Cocktail Server
The California Grand Casino
10.2022 - 03.2024
- Maintained clean and organized workspace, ensuring adherence to proper food handling procedures and compliance with health and safety regulations.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
- Increased repeat clientele by building rapport with patrons, anticipating their preferences, and providing consistent delivery of high-quality crafted cocktails and food items.
- Supported colleagues during peak hours, fostering a positive and collaborative work environment that enhanced overall productivity levels across various departments within the establishment.
Graphics Designer
Seasonal Visions International
01.2019 - 03.2022
- Created original concept artwork and spec sheets for seasonal home decor pitch presentations for big box retailers.
- Collaborated with the art director and 3D artists to ensure a seamless transition from concept to prototype to final product for mass production.
- Worked with the art team to create a variety of product lines that followed industry trends within each retailer's style guide.
- Assisted art directors in defining and maintaining the overall artistic vision of projects.
- Delivered high-quality work under tight deadlines, achieving a harmonious balance between form and function through crafting aesthetically pleasing yet practical designs.
- Expanded creative possibilities by researching and referencing diverse sources for inspiration.
Education
Certificate of Completion (In Progress)
ABC Bartending School
San Leandro, CA04.2024
Bachelors of Fine Art - Illustration
Academy of Art University
San Francisco, CA12.2017
Skills
- Payment Processing
- Food & Beverage Preparation
- Food & Cocktail Service
- Oracle MICROS POS
- Service-oriented mindset
- Collaboration and Teamwork
- Stamina and Endurance
- Wine and liquor knowledge
- Suggestive Selling
- Effective interpersonal communication
- Valid Food Handler's Card (EXP 12/2025)
- Valid RBS Certification (EXP 11/2025)
Timeline
Bartender/Server/Cocktail Server
The California Grand Casino
10.2022 - 03.2024
Graphics Designer
Seasonal Visions International
01.2019 - 03.2022
Certificate of Completion (In Progress)
ABC Bartending School
Bachelors of Fine Art - Illustration
Academy of Art University
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