Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Shaira Glover

Joint Base Lewis-McChord

Summary

Experienced with managing diverse tasks and supporting team initiatives. Utilizes organizational skills and attention to detail to enhance operational efficiency. Track record of effective collaboration and problem-solving in fast-paced settings.

Overview

5
5
years of professional experience

Work History

Associate

Teleperformance USA
05.2020 - 08.2020
  • Assisted in daily operations by supporting team members with routine tasks.
  • Learned and utilized company software to manage data entry and reporting efficiently.
  • Collaborated with colleagues to enhance workflow processes and improve service delivery.
  • Adapted quickly to new responsibilities, demonstrating flexibility in a fast-paced environment.

Child and Youth Program Assistant

CYS
06.2016 - 07.2018
  • Assisted in planning and implementing engaging activities for children and youth.
  • Supported developmental assessments to identify individual needs and goals.
  • Collaborated with team members to create a safe and nurturing environment.
  • Facilitated communication between parents, guardians, and program staff.

Receptionist Administrator

On Time Staffing
08.2015 - 09.2016
  • Managed front desk operations, ensuring efficient handling of incoming calls and visitor inquiries.
  • Coordinated scheduling and appointments for staff and clients, optimizing daily workflow.
  • Maintained accurate records and files, ensuring compliance with organizational policies.
  • Assisted in onboarding new employees, providing orientation on office procedures and protocols.
  • Developed and implemented office supply inventory system, reducing waste and improving availability.
  • Facilitated communication between departments, enhancing collaboration and information sharing.
  • Trained junior administrative staff on software tools and customer service best practices.

Education

Kadena High School
Kadena Air Base, Japan

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Customer interaction
  • Workplace safety
  • Courteous and professional
  • Data entry
  • Issue resolution
  • Inventory management

Languages

Tagalog
Native or Bilingual

Timeline

Associate

Teleperformance USA
05.2020 - 08.2020

Child and Youth Program Assistant

CYS
06.2016 - 07.2018

Receptionist Administrator

On Time Staffing
08.2015 - 09.2016

Kadena High School

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Shaira Glover