Shairy Jimenez Pena
Burleson
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Texas Roadhouse Restaurant. Proven ability to enhance guest satisfaction through accurate order management and effective cash handling. Recognized for maintaining cleanliness standards and promoting daily specials, contributing to a thriving dining experience.
Overview
2
2
years of professional experience
Work History
Server
Texas Roadhouse Restaurant
Burleson, TX
12.2024 - Current
Ensured guest satisfaction by addressing needs and resolving food-related issues. Taking food to tables! Marking sure everything is stocked for a smooth shift!
Server
Waffle House Restaurant
Burleson, TX
01.2024 - 01.2024
- Delivered exceptional customer service in fast-paced dining environment.
- Ensured accuracy of orders, enhancing guest satisfaction and retention.
- Collaborated with kitchen staff to streamline food preparation and delivery processes.
- Managed cash transactions efficiently, maintaining integrity of daily sales reports.
Education
High School Diploma -
Texas Virtual Academy At Hallsville
Hallsville, TXSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Customer service
- Cleanliness standards
- Safe food handling
- Menu memorization
- High volume dining
- Team collaboration
- Sales expertise
- Order accuracy
- Supply restocking
- Food safety practices
- Performance improvement
- Table bussing
- Suggestive selling
- Dining area maintenance
- Allergy awareness
- Item promotion
- Daily specials memorization
- Upselling techniques
Languages
Spanish
Native or Bilingual
Timeline
Server
Texas Roadhouse Restaurant
12.2024 - Current
Server
Waffle House Restaurant
01.2024 - 01.2024
High School Diploma -
Texas Virtual Academy At Hallsville