Summary
Overview
Work History
Education
Skills
Languages:
Timeline
Generic

Shajira Balza

Clermont,FL

Summary

Administrative and operations professional with over 10 years of experience in customer service, team supervision, inventory control, and office administration. Strong background in logistics, process coordination, and client support, with recent experience in the U.S. market. Highly organized, reliable, and detail-oriented.

Overview

28
28
years of professional experience

Work History

Supervisor

Falcón Farms
Orlando, FL
03.2024 - 01.2026

- Supervised daily operations related to flower reception and inventory control.

- Prepared reports and purchase orders.

- Inventary management and receivin.

- Supervised daily operations related to flower reception and inventory control.

- Coordinated and supervised staff including assistants, drivers, and dispatchers.

- Managed customer service for key retail accounts such as Walgreens, CVS, Sprouts, Bravo.

- Controlled inventory systems (AFS) and ensured compliance with internal processes.

Driver Merchandise

Oti Logistics
Orlando, FL
03.2020 - 03.2024
  • Managed product deliveries and merchandising activities.
  • Provided customer service and route coordination.

Additional Administrative & Customer Service Exper

Companies Include: CANTV, Clínicas Caracas, Transporte Maraly, Asesores Gerenciales, Among Others.
Venezuela
01.1998 - 01.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Administrative Manager

Chikiticos De Yaritagua,C.A.
Venezuela
10.2015 - 07.2018
  • Managed office administration, billing, payments, and cash control.
  • Supervised staff and coordinated suppliers and customer service.

Education

High School Diploma -

Bachelor’s Degree in Business Administration
Universidad Alejandro De Humboldt – Venezuela

Associate Degree in Administration (Marketing)
Instituto Universitario De Tecnología De Venezuela

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service

Languages:

Spanish: Native

English: Intermediate 

Timeline

Supervisor

Falcón Farms
03.2024 - 01.2026

Driver Merchandise

Oti Logistics
03.2020 - 03.2024

Administrative Manager

Chikiticos De Yaritagua,C.A.
10.2015 - 07.2018

Additional Administrative & Customer Service Exper

Companies Include: CANTV, Clínicas Caracas, Transporte Maraly, Asesores Gerenciales, Among Others.
01.1998 - 01.2020

High School Diploma -

Bachelor’s Degree in Business Administration

Associate Degree in Administration (Marketing)
Shajira Balza