Summary
Overview
Work History
Education
Skills
Timeline
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Shajonte Hazel

Chicago,IL

Summary

Goal-oriented management professional with a strong background in customer service and several years of experience in professional driving. Highly organized in coordinating routes and loading vehicles. Demonstrates excellent communication, multitasking, and customer service skills with a keen eye for safety. Holds a valid license and maintains a clean driving history.

Overview

14
14
years of professional experience

Work History

Driver

Lyft
06.2022 - Current
  • Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
  • Picked up clients from specific locations to transport and drop off at destinations.
  • Transported riders to designated stops according to pre-determined schedules.

Driver

Amazon
09.2022 - 05.2024
  • Transported and delivered goods and merchandise efficiently
  • Receiving, transporting, and dropping off items locally
  • Delivered packages to customers in a timely and efficient manner.
  • Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.

Cashier

Alpha Gyros
Harvey, IL
09.2021 - 09.2022
  • Take food orders over the phone and in person.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

Repacker

Beer Capital
Suss, WI
08.2019 - 02.2021
  • Sorted damaged cases of beer
  • Maintain adequate stock by removing damaged cases
  • Operated forklift to store repack orders

Cashier

Beer Capital
04.2019 - 08.2019
  • Enter all information regarding trucks coming and leaving for deliveries
  • Collecting payments from drivers
  • Resolve route variances
  • Make sure all inventory is good on all trucks
  • Balance the money the drivers bring back
  • Enter checks and make cash and checks daily deposits

Shift lead/Manager

Walgreens
09.2012 - 11.2018
  • Handle all ordering of inventory
  • Handle all types of customer’s transactions
  • Support team members to provide great service to customers
  • Train team members to become knowledgeable experts
  • Communicate complex concepts to team members
  • Keep track of team member’s tasks and projects daily
  • Open and close the store
  • Maintain proper cash handling of the store safe
  • Organize employee engagement activities

Shipment Information Specialist

CH Robinson
06.2010 - 09.2011
  • Coordinate the movement of trucks and buses entering and leaving the terminals
  • Assign drivers to trucks and make sure they get the correct information for each load
  • Stay in touch with drivers on the road by communication by phone and computer
  • Answer driver’s questions and concerns and help solve the problem

Education

Diploma -

Thornwood High School
06.2001

Skills

  • Appointment Scheduling
  • Delivery pickup
  • Customer Service
  • Processes and procedures
  • Safe Driving Practices
  • Passenger support
  • Problem-Solving
  • Heavy Lifting
  • Strategic Planning
  • Order picking and processing
  • Valid Driver's License
  • Staff Development
  • Business Management
  • Flexible Schedule
  • Transportation
  • Time Management
  • Loading and unloading
  • Schedule Management
  • City and non-city driving

Timeline

Driver

Amazon
09.2022 - 05.2024

Driver

Lyft
06.2022 - Current

Cashier

Alpha Gyros
09.2021 - 09.2022

Repacker

Beer Capital
08.2019 - 02.2021

Cashier

Beer Capital
04.2019 - 08.2019

Shift lead/Manager

Walgreens
09.2012 - 11.2018

Shipment Information Specialist

CH Robinson
06.2010 - 09.2011

Diploma -

Thornwood High School

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Shajonte Hazel