Cashier / Sales Associate / Service Crew
Shaka Carluen
UNITOP
Glendale,CA
15
years of professional experience
Dynamic sales associate with a proven track record at UNITOP, excelling in customer service and teamwork. Adept at leveraging product knowledge to enhance shopping experiences and drive sales. Recognized for problem-solving skills and effective time management, consistently delivering exceptional results in fast-paced environments.
Work History
Sales Associate
1 Year 8 Months- Guided customers in selecting products and addressing inquiries to elevate shopping experience.
- Leveraged knowledge of current promotions and sales to support informed customer choices.
- Managed point-of-sale system with precision for effective transaction execution.
- Partnered with team members to drive store sales performance and elevate customer service standards.
Ukulele Coach / Teacher Aide / Teacher Assistant
3 Years 6 Months- Expanded the school''s music offerings by introducing new instruments and styles for students to explore.
- Elevated ensemble performances through effective rehearsal strategies and clear conducting techniques.
- Enhanced student musicianship by incorporating individualized practice plans and performance assessments.
- Assisted teachers with classroom management and instructional activities, enhancing student engagement.
- Implemented classroom organization strategies, improving efficiency in daily routines and activities.
- Organized classroom resources and materials, streamlining access for both students and teachers.
- Supported the lead teacher in developing curriculum materials, ensuring alignment with state standards and educational objectives.
Ukulele Coach
3 Years 6 Months- Created tailored lesson plans to support students' musical skills and boost confidence.
- Assisted in group coaching sessions to encourage teamwork and collaboration among participants.
- Modified teaching approaches to meet various learning styles and student abilities.
- Conducted performance workshops to enhance presentation skills and stage presence.
- Enhanced music theory understanding through interactive lesson plans and practical activities.
Cashier
6 Months- Processed customer transactions efficiently using point-of-sale system
- Assisted customers with product inquiries and recommendations
- Maintained accurate cash drawer balance throughout shifts
- Implemented store policies to ensure compliance and safety standards
- Handled returns and exchanges according to company guided
- Organized merchandise displays to optimize sales opportunities
- Welcomed customers and helped determine their needs.
Assistant Barista
2 Years 2 Months- Prepared a variety of beverages, ensuring quality and consistency in taste and presentation.
- Assisted in maintaining cleanliness and organization of the workspace to enhance customer experience.
- Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
- Assisted in maintaining a clean and organized workspace for excellent cafe presentation and efficient workflow.
Sales Associate
1 Year- Assisted customers with product choices and delivered outstanding service to improve shopping experiences.
- Handled returns, exchanges, and refunds following store guidelines.
- Prepared merchandise for sales display through pricing and tagging processes.
- Rotated inventory and replenished shelves to ensure product availability and enhance store presentation.
Service Crew Cook Member
1 Year- Prepared meals following standardized recipes to maintain quality and flavor consistency.
- Maintained clean and organized kitchen spaces, following safety and sanitation protocols.
- Assisted with inventory management by tracking supplies to reduce waste and ensure stock availability.
- Monitored food storage conditions to meet health regulations and protect customer safety.
Sales Crew
6 Months- Delivered exceptional customer service by efficiently fulfilling orders and addressing inquiries.
- Maintained cleanliness and organization of workstations to uphold health and safety standards.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Education
High School Diploma
- Honoree of Third Honorable Mention
- Ranked in Top 3
- Awarded Best in Music
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Listening skills
Multi-tasking strength
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Sales Associate
UNITOP
2023.01 - 2024.09Read More
Cashier
99.9 Retail Store
2022.01 - 2022.07Read More
Assistant Barista
Milk Tea & Coffee Shop Philippines
2020.01 - 2022.03Read More
Ukulele Coach / Teacher Aide / Teacher Assistant
SCMIA
2019.06 - 2022.12Read More
Ukulele Coach
Smart Child Multiple Intelligence Academy
2019.06 - 2022.12Read More
Sales Associate
Balagtas Town Center Philippines
2017.06 - 2018.06Read More
Service Crew Cook Member
Minute Burger
2012.01 - 2013.01Read More
Sales Crew
Burger Machine
2009.04 - 2009.10Read More
ALS Alternative Learning Center
High School Diploma
Read More