Summary
Overview
Work History
Education
Skills
Timeline
Generic

SHAKARR HAIG

Rochester,NY

Summary

Well-rounded Personal/Professional Care Aide with over 5 plus years assisting clients/family with various daily needs in various settings including at home. While skilled at offering attentive care to family/patients by managing health needs, helping with personal grooming, carrying out light housekeeping and alternative task. Expert communicator when supporting family/patients' needs, documenting information and interacting with supervisors.

Overview

9
9
years of professional experience

Work History

Direct Support Professional

EPI-Pralid
04.2017 - 09.2017
  • Assisted disabled clients to support independence and well-being.
  • Maintained clean, safe, and well-organized patient environment.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Transported clients to medical and dental appointments to provide support.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.

Sterile Processing Technician

Strong Memorial Hospital, University Of Rochester
12.2015 - 09.2016
  • Verified and maintained proper documents and records for sterilization.
  • Wrapped trays, instrument packs, and sets.
  • Picked instruments and supplies for surgeries.
  • Handled and disposed of sharps, biohazards and other hazardous materials in accordance with established protocols.
  • Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
  • Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment.
  • Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.

Diet Tech Clerk

Strong Memorial Hospital, University Of Rochester
06.2015 - 12.2015
  • Delivered nourishment and supplements to nurse station for distribution to specific residents.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Maintained levels of cleanliness for tables, floors, and prep areas.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Screened and monitored for change in nutrition risk status in hospitalized patients.
  • Provided in-depth information on nutritional care to maximize health.
  • Provided nutrition education and counseling to patients and families.

Team Leader

Maximus Federal Services
07.2012 - 12.2015
  • Helped set and manage objectives for quality, productivity and compliance.
  • Trained, coached and managed 15 plus person teams of new hires and established company professionals.
  • Improved team efficiency and productivity by restructuring workflow and managing assignments.
  • Adhered to applicable guidelines and requirements, and assisted team in doing same.
  • Produced detailed reports outlining performance against benchmarks.
  • Evaluated staff performance and provided coaching to address inefficiencies.

Assistant Manager

Arc Of Monroe
01.2009 - 07.2012
  • Responded to injuries, accidents and allegations of abuse and misconduct by following company policies and when appropriate, law enforcement.
  • Conducted daily inspections of Residential Home and identified issues requiring immediate resolution.
  • Coordinated services and therapy for residents and managed attendance for scheduled appointments.
  • Collaborated with residential team to maximize effective and efficient operations.
  • Provided crisis management and intervention during emergency situations.
  • Solved grievances and complaints by collaborating with residents.

Education

GED -

Hart Street
Rochester, NY

Associate of Applied Science -

Everest Institute
Rochester, NY

Skills

  • Adaptive equipment use
  • Patient care
  • Medication administration
  • Appointment scheduling
  • Client/Progress documentation
  • Client transportation
  • De-escalation techniques
  • Incident reporting
  • Client advocacy
  • Behavioral support
  • Multitasking and organization

Timeline

Direct Support Professional

EPI-Pralid
04.2017 - 09.2017

Sterile Processing Technician

Strong Memorial Hospital, University Of Rochester
12.2015 - 09.2016

Diet Tech Clerk

Strong Memorial Hospital, University Of Rochester
06.2015 - 12.2015

Team Leader

Maximus Federal Services
07.2012 - 12.2015

Assistant Manager

Arc Of Monroe
01.2009 - 07.2012

GED -

Hart Street

Associate of Applied Science -

Everest Institute