Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Shakeem Smith

Philadelphia,PA

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Lead Service Associate

Rite Aid
Philadelphia, PA
07.2022 - 08.2023
  • Trained new hires on company policies and procedures to ensure consistency in service
  • Demonstrated exceptional customer service skills, resolving issues efficiently and effectively
  • Assisted with inventory management and merchandise restocking.
  • Verified credit card charges against purchase receipts for accuracy.
  • Reported any discrepancies or errors in pricing or inventory levels to management.

Service Associate

Rite Aid
Philadelphia, PA
11.2020 - 07.2022
  • Stocked shelves with merchandise
  • Answered and handled all customer questions and concerns
  • Helped with upselling all products and merchandise.

Education

Bachelor of Science - Data Analytics

Strayer University
Philadelphia, PA
06-2026

Youth Financial Literacy Volunteer -

Caring People Alliance Teen Program OST
03.2024

Skills

  • Customer Service
  • Computer Skills
  • Risk Management
  • Supervisory Skills
  • Time Management
  • Sales
  • Cash Handling
  • Workplace Safety
  • Sales Techniques

Accomplishments

  • Caring People alliance youth of the year

Timeline

Lead Service Associate

Rite Aid
07.2022 - 08.2023

Service Associate

Rite Aid
11.2020 - 07.2022

Bachelor of Science - Data Analytics

Strayer University

Youth Financial Literacy Volunteer -

Caring People Alliance Teen Program OST

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Shakeem Smith