Shakema White
The Bronx,USA
Summary
Dynamic accounting professional with extensive experience at The New School, excelling in collections and invoice processing. Proven ability to enhance customer relations and train employees effectively. Skilled in Microsoft Excel, I consistently deliver accurate account reconciliations while fostering team collaboration in high-pressure environments.
Overview
22
22
years of professional experience
Work History
Accounting Clerk III
The New School
New York, NY
10.2015 - 06.2026
- Processed student payments, refunds, and account adjustments accurately and timely.
- Reviewed and explained detailed breakdowns of student account charges and balances.
- Delivered professional customer service while handling high-volume transactions and inquiries.
- Trained and supported new employees on accounting procedures and system operations.
Supervisory Teller
Apple Bank For Savings
The Bronx
04.2007 - 10.2015
- Cashed checks, verified identification and checked account balances in accordance with bank policy.
- Responded and assisted customers and tellers with account inquiries and updates.
- Cross-sold bank products by answering inquiries, informing customers of new services and promotions.
Cashier Specialist
CFSC Check Cashed
The Bronx
08.2004 - 03.2007
- Prepared daily cash register drawers by carefully counting out correct change levels, and documenting totals.
- Cash checks, rectified discrepancies between accounting records and the cash drawer by researching daily transactions to pinpoint issues.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
High School Diploma -
Arturo A Schomburg Satellite Academy
Bronx, NY06.2003
Skills
- Collections and Invoice Processing
- Team Collaboration
- Time Management
- Payment Processing
- Customer Relations
- Attention to Detail
- Proactive and Self-Motivated
- Microsoft Excel and Banner
- Account reconciliation
- Employee training
Timeline
Accounting Clerk III
The New School
10.2015 - 06.2026
Supervisory Teller
Apple Bank For Savings
04.2007 - 10.2015
Cashier Specialist
CFSC Check Cashed
08.2004 - 03.2007
High School Diploma -
Arturo A Schomburg Satellite Academy