Shakil Sharif
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Team Leader
Mega Smoke Shop
08.2022 - 09.2023
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Front Desk Manager
BBQ Tonight Restaurant
01.2021 - 07.2022
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Education
Bachelor of Arts - English Literature
Southeast University
Dhaka, BD07.2021
Skills
- Lean Manufacturing
- Account Management
- Daily Workflow Improvement
- Staff Training
- Sales Expertise
- Issue Resolution
Languages
English
Full Professional
Hindi
Full Professional
Bengali
Native or Bilingual
Arabic
Limited Working
Spanish
Limited Working
Timeline
Team Leader
Mega Smoke Shop
08.2022 - 09.2023
Front Desk Manager
BBQ Tonight Restaurant
01.2021 - 07.2022
Bachelor of Arts - English Literature
Southeast University
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