Shakila Quimby
Jesup,GA
Summary
Experienced with coordinating administrative functions to ensure smooth operations. Utilizes organizational and communication skills to support executive teams and manage multiple priorities. Strong understanding of problem-solving and adaptability to new challenges.
Overview
4
4
years of professional experience
Work History
Utilization Management Coordinator (Contract)
Rocky Mountain Health Plans
10.2024 - 04.2025
- Entered authorization requests and provider inquiries into the computer system.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Reviewed authorization requests to ensure all necessary information is accurately recorded.
- Expedited urgent requests for prior authorization, ensuring timely access to critical medical treatments.
- Maintained confidentiality and security of patient data, adhering to all relevant privacy laws and regulations.
Junior Recruiter
Manpower
12.2023 - 03.2024
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
- Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
- Operated and maintained applicant tracking and candidate management systems.
Administrative Assistant
Express Employment Professionals
06.2021 - 10.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Front Desk Receptionist (Contract)
AppleCare Urgent Care
01.2021 - 06.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Education
Bachelor of Science - Sociology
Georgia Southern University
07.2017
Skills
- Front office operations
- Customer Service
- Oral and written communication
- Appointment Scheduling & Follow-Up
- Candidate screening
- Organizational
- Workflow coordination
- Microsoft Office
- MS Outlook
- Calendar management
- Data Entry
- Recruiting and sourcing
- Team collaboration
- New hire paperwork processing
- Applicant tracking systems
- Background checking
- Interpersonal skills
- Administrative support
- Recordkeeping
- Interdepartmental Communication
- Multitasking
- Team Collaboration
- Time Management
Timeline
Utilization Management Coordinator (Contract)
Rocky Mountain Health Plans
10.2024 - 04.2025
Junior Recruiter
Manpower
12.2023 - 03.2024
Administrative Assistant
Express Employment Professionals
06.2021 - 10.2023
Front Desk Receptionist (Contract)
AppleCare Urgent Care
01.2021 - 06.2021
Bachelor of Science - Sociology
Georgia Southern University
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