Shakir Ross
Walmart
Grand Prairie,TX
4
years of professional experience
Offering a solid foundation in team collaboration and problem-solving, eager to learn and develop within a warehouse setting. Brings the ability to quickly adapt to new environments and processes, ensuring smooth operations and efficiency. Ready to use and develop organizational and communication skills in my next role.
Work History
Store Associate
1 Year 6 Months- Operated point-of-sale systems to ensure seamless customer transactions and enhance overall shopping experience.
- Assisted in maintaining accurate inventory levels through regular stock checks and replenishment.
- Implemented visual merchandising standards to enhance product presentation and customer engagement.
- Collaborated with team members to meet daily sales targets, contributing to overall store revenue.
- Maintained clean and safe shopping environment through regular cleaning and monitoring, promoting customer satisfaction and safety.
Team Member
3 Months- Provided top-notch customer service with a friendly, outgoing attitude toward customers.
- Utilized product knowledge of advertised sales to guide customers in making informed buying decisions.
- Made product recommendations to each customer after analyzing their individual needs.
- Analyzed individual customer needs to provide tailored product recommendations.
- Stocked and faced shelves to provide an attractive environment for customers.
- Collaborated with colleagues to optimize workflow and consistently achieve daily sales targets.
Guest Services Supervisor
1 Year 6 Months- Provided exceptional customer service: received and responded to inquiries, questions, and issues promptly.
- Trained service desk team members to enhance customer interactions and maintain a supportive work environment.
- Oversaw inventory management and restocking to ensure retail shop remained well-supplied and organized.
- Handled incoming phone lines by directing calls to the appropriate departments. efficiently, directing calls appropriately while providing courteous assistance when necessary.
- Managed and catered to the inventory, restocking, and general upkeep of the retail shop.
Education
Associate of Applied Science - Business Administration
Skills
Customer service
Team collaboration
Adaptability
Time management
Self-motivated and disciplined
Willing to learn
Attention to detail
Excellent written and oral communication
Timeline
Store Associate
Walmart
02.2025 - CurrentRead More
Team Member
Smoothie King
04.2024 - 07.2024Read More
Guest Services Supervisor
Bolder Adventure Park
09.2022 - 03.2024Read More
Tarrant County College
Associate of Applied Science from Business Administration
Read More