Shakira Claros
Secaucus,NJ
Summary
Professional and dependable nursing student with experience in medical assisting, front desk operations, and retail customer service. Skilled in communication, multitasking, and patient interaction in fast-paced environments. skilled in patient care, electronic health records management, and bilingual communication. Experienced in performing clinical tasks such as EKGs, stress tests, and ABI, while maintaining a strong focus on organization, accuracy, and patient satisfaction. Committed to delivering exceptional service and maintaining a safe, comfortable environment for patients.
Overview
3
3
years of professional experience
Work History
Medical Assistant and Front Desk Receptionist
Apex Heart and Vascular care
Jersey City, New Jersey
04.2025 - 04.2026
- Supported healthcare providers in delivering patient care and performing essential clinical tasks, enhancing overall patient experience
- Performed diagnostic tests including EKG, stress tests, and ABI (Ankle-Brachial Index)
- Managed electronic health records ensuring accuracy and confidentiality of information.
- Recorded vital signs and patient information accurately
- Prepared exam rooms and maintained a clean, safe environment
- Communicated with patients to ensure comfort and understanding of procedures
- Maintained patient confidentiality and followed HIPAA guidelines
- Welcomed and assisted patients with professionalism and empathy, fostering a positive environment for patient interactions
- Scheduled appointments and managed calendars efficiently
- Answered phone calls and handled inquiries with clear communication
- Maintained organized records and ensured accurate data entry
- Facilitated administrative support for staff, ensuring efficient front desk operations and contributing to overall practice efficiency
- Consistently arrived on time and fulfilled responsibilities reliably in all work shifts.
Retail Fitting Room Associate
Marshalls & HomeGoods
Secaucus, New Jersey
07.2025 - 02.2026
- Monitored fitting room area to enhance store security and maintain organization
- Counted and tracked items brought in and out of fitting rooms to prevent loss
- Assisted customers with sizing and product availability to improve shopping experience
- Maintained clean, organized fitting room environment to support customer satisfaction
- Returned merchandise to proper locations on the sales floor
- Communicated with team members to support overall store operations
- Provided friendly and professional customer service in a fast-paced environment
Cashier
Burlington
Secaucus, New Jersey
12.2022 - 07.2025
- Operated cash register and processed cash, credit, and mobile payments
- Delivered friendly customer service, assisting shoppers with inquiries to enhance their shopping experience
- Handled returns, exchanges, and refunds according to store policy
- Managed long lines efficiently during peak hours, minimizing wait times for customers
- Delivered efficient and friendly service in a fast-paced retail environment
- Accurately handled high-volume transactions while minimizing errors
- Resolved customer concerns promptly, contributing to a positive shopping experience
- Maintained composure and productivity during busy store hours
Education
Bachelor of Science - Nursing
Kean University
Union, NJ09-2027
High School Diploma -
Secaucus High School
Secaucus, NJ06-2023
Skills
- Patient care
- Vital signs monitoring
- Patient assessments
- Electronic health records
- Medical records management
- Diagnostic testing
- Procedure assistance
- EKG set up and monitoring
- Medical billing
- Data entry
- Anatomy and physiology
- Medical terminologies
- First aid
- CPR
- Appointment scheduling
- Customer service
- Team collaboration
- Communication
- Fluent in Spanish and Arabic
- Vital sign monitors
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Spanish
Professional
Timeline
Retail Fitting Room Associate
Marshalls & HomeGoods
07.2025 - 02.2026
Medical Assistant and Front Desk Receptionist
Apex Heart and Vascular care
04.2025 - 04.2026
Cashier
Burlington
12.2022 - 07.2025
Bachelor of Science - Nursing
Kean University
High School Diploma -
Secaucus High School