Shakira Delgado
Sanford,FL
Summary
Experienced healthcare professional with a strong background in clinical and administrative responsibilities. Proficient in patient care, medical procedures, and electronic health records. Known for prioritizing teamwork, adaptability, and consistently delivering high-quality outcomes. Demonstrated reliability in fast-paced settings, excelling at effectively supporting medical staff and patients alike.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Advent Health Primary Care
12.2022 - Current
- Provided compassionate patient care and assisted with clinical procedures, vital signs, and medical documentation to support efficient daily operations.
- Coordinate prescription refills and referrals.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Administered patient care, including vital signs and medical history documentation.
- Assisted physicians during examinations and procedures to enhance patient outcomes.
- Trained new staff on office protocols and procedures to ensure consistent operations.
- Administered medications and injections as per physician's instructions, ensuring patient safety and compliance.
Medical Receptionist
Advent Health Medical Group
02.2021 - Current
- Managed patient scheduling and appointment confirmations to enhance operational efficiency.
- Coordinated communication between patients and healthcare providers to ensure seamless service delivery.
- Transcribed phone messages and relayed to appropriate personnel.
- Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
- Reduced no-shows by implementing appointment reminder system through phone calls or text messages.
- Streamlined billing processes, ensuring accurate and timely invoicing.
- Facilitated smooth check-in process, ensuring all necessary paperwork was completed promptly.
Sales Associate
Ross dress for less
10.2020 - 01.2021
- Worked seasonal holidays.
- Collaborated with team members to enhance sales strategies, resulting in increased customer satisfaction.
- Implemented visual merchandising standards to create an appealing shopping environment that attracted customers.
- Monitored sales floor activities, providing feedback to management for continuous process improvement.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained high standards of customer service, addressing inquiries and resolving issues promptly.
- Assisted in inventory management, ensuring accurate stock levels and organizing merchandise displays.
Beauty Advisor
Sally Beauty
05.2017 - 12.2018
- Provided expert product recommendations to enhance customer satisfaction and loyalty.
- Educated clients on proper product usage and skincare routines to improve application techniques.
- Managed inventory levels, ensuring timely restocking of popular beauty products.
- Developed promotional displays to increase product visibility and drive sales during events.
- Maintained up-to-date knowledge of industry trends, contributing to informed customer consultations.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
- Maintained counter and display areas for cleanliness and organization.
Education
High School Diploma -
Colonial High School
Orlando, FL05.2017
Associate of Science - Medical Assisting
Valencia College
Orlando, FL12-2022
Skills
- HIPAA compliance
- Patient appointment management
- Service excellence
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Data entry
- Specimens collection and processing
- Medical procedures
- Medical office administration
- Proficient in Spanish
- Certification in CPR and first aid
Timeline
Medical Assistant
Advent Health Primary Care
12.2022 - Current
Medical Receptionist
Advent Health Medical Group
02.2021 - Current
Sales Associate
Ross dress for less
10.2020 - 01.2021
Beauty Advisor
Sally Beauty
05.2017 - 12.2018
High School Diploma -
Colonial High School
Associate of Science - Medical Assisting
Valencia College
Similar Profiles
Amanda MurphyAmanda Murphy
Certified Medical Assistant at Advent Health Primary Care NetworkCertified Medical Assistant at Advent Health Primary Care Network
Andrea MartinezAndrea Martinez
Medical Assistant II at Advent Health Primary Care Lone TreeMedical Assistant II at Advent Health Primary Care Lone Tree
Yesmeen VasquezYesmeen Vasquez
Health Assistant at Advent Health Primary Care+Health Assistant at Advent Health Primary Care+
Kayla HowellKayla Howell
Cashier at ChipotleCashier at Chipotle
Kiana AcostaKiana Acosta
Stocker at WalmartStocker at Walmart