Shakira Fair
Augusta,GA
Summary
Dynamic customer service professional with over 6 years of experience in high-volume environments. Proven ability to excel in diverse roles across various enterprises, demonstrating adaptability and a strong commitment to excellence. Enthusiastic and dedicated individual with an exceptional work ethic that fosters self-motivation and effective teamwork. Passionate about delivering results and ensuring customer satisfaction while thriving in fast-paced production settings.
Overview
6
6
years of professional experience
Work History
Server/ Bartender
Chili’s Bar And Grill
08.2023 - Current
- Deliver exceptional customer service in high-paced dining environment.
- Facilitate efficient order processing and ensure timely food delivery to guests.
- Collaborate with kitchen staff to maintain quality control of menu items.
- Trained new team members on service protocols and restaurant operations.
- Having knowledge of all food and beverage items of the menu.
Server
Mi Rancho
04.2021 - 08.2023
- Greeted guests upon arrival.
- Handled food and beverage requests promptly.
- Executed order fulfillment.
- Oversaw transactions involving cash and credit.
- Maintained a tidy and organized workspace.
- Engages with customers to understand and resolve their issues effectively.
- Exhibited thorough knowledge of menu selections.
Server
IHOP
12.2019 - 04.2021
- Guided patrons to their designated seating areas.
- Processed customer orders efficiently.
- Provided detailed menu descriptions to guests.
- Trained team members effectively.
Education
High School Diploma - undefined
Georgia P. Butler School
Augusta, GA05.2016
Skills
- 6 Years – Communication Skills
- 6 Years – Time Management
- 6 Years – Ability to be Cross-Trained
- 6 Years – Extensive knowledge of data and purchases
- 6 Years – Good Interpersonal skills
- 6 Years – Detail-Oriented
- 6 Years – Reliable and Integrity
- 6 Years – MS Office and Excel
- 6 Years – Guest Services
- 6 Years – Serving & Restaurant Experience
Timeline
Server/ Bartender
Chili’s Bar And Grill
08.2023 - Current
Server
Mi Rancho
04.2021 - 08.2023
Server
IHOP
12.2019 - 04.2021
High School Diploma - undefined
Georgia P. Butler School