Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Shakisha Handy

Mansfield,LA

Summary

Always been a hard worker no matter what job or task needs to be completed, make sure it’s done on time or before my shifts end. I’m a very loving, caring person, and outgoing person.

Overview

15
15
years of professional experience

Work History

Customer Service Representative

USAA Federal Saving Bank
08.2016 - Current
  • Receving incoming call from Military rank members who have checking, saving, and credit card accounts help with their financial needs day to day

Assistant Manager

Freds
07.2014 - 08.2016
  • Asst the store manager date to date operations of the store
  • Opening and closing store
  • Ordering/auditing daily

Store Manager

Family Dollar
11.2013 - 05.2014
  • Store Manager responsibile opening and closing date to date operation
  • Hiring a team to help operate the store, shift scheduling, and placing order/ auditing.

Family Dollar Assistant Manager

Family Dollar
09.2009 - 11.2013
  • Asst the store manager with date to date operation of the store
  • Opening and closing store
  • Placing orders and auditing.

Education

None - Nursing

Southern University At Shreveport
Shreveport, LA
08.2023

High school or equivalent -

Mansfield High School
Mansfield, LA
05.2003

Skills

  • Customer Service
  • Customer Support
  • Customer Care
  • Call Center
  • CSR
  • Computer skill

Timeline

Customer Service Representative

USAA Federal Saving Bank
08.2016 - Current

Assistant Manager

Freds
07.2014 - 08.2016

Store Manager

Family Dollar
11.2013 - 05.2014

Family Dollar Assistant Manager

Family Dollar
09.2009 - 11.2013

None - Nursing

Southern University At Shreveport

High school or equivalent -

Mansfield High School

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Shakisha Handy