Shakiya Finch
Alamo,TN
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Establishment Caseworker/Order Entry Specialist
Veritas HHS LLC
12.2016 - Current
- Data entry, document filing, electronic filing, issuing withholding orders, child support orders, and medical orders.
- Maintain caseload; locate, contact and interview custodial and non-custodial parents.
- Prepping court orders and processing petitions using state laws and policies.
- Speaking with customers and explaining state regulations, rights and benefits.
- Maintaining records and confidentiality
- Staying educated on law and policies with continuous legal trainings and meeting.
- Participating in new program/software developments.
Receptionist
Dyer County Animal Hospital
07.2003 - 07.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Maintained controlled drug inventory and ordered supplies.
- Operated office equipment such as messaging systems, word processing, and spreadsheets to prepare reports, invoices, financial statements, and medical records.
Education
High School Diploma -
Dyersburg High School
Dyersburg, TN06.2002
Skills
- Dependable, Organized, Very Adaptable, Fast Learner
- Efficient Data Entry
- Experienced in multi-taking and meeting deadlines
- Excellent customer service skills and great at communicating in ways that others can understand
- Time Management Skills
- Experience in Microsoft Word and Excel
Timeline
Establishment Caseworker/Order Entry Specialist
Veritas HHS LLC
12.2016 - Current
Receptionist
Dyer County Animal Hospital
07.2003 - 07.2016
High School Diploma -
Dyersburg High School
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