Shakiyla Herring
Essex,MD
Summary
Highly-trained individual and skilled communicator effectively interacts with patients, staff and other healthcare professionals. Remarkable background in scheduling appointments, processing referrals and providing diagnosis and treatment plans to patients. Strong knowledge of medical terminology and HIPAA regulations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Patient Safety Attendant
Johns Hopkins Hospital
01.2023 - Current
- Monitored patient progress and reported changes to healthcare professionals.
- Completed necessary reports and documentation on time and to specifications.
- Supported patients and family members, actively listening to concerns and offering compassionate care.
- Coordinated with other healthcare professionals to provide patients with comprehensive care.
Certified Nursing Assistant
ShiftMed
01.2022 - 12.2022
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Certified Geriatric Nursing Assistant
Autumn Lake At Alice Manor
06.2022 - 08.2022
- Referenced patient care plan to feed, bathe, dress, take vital signs and promote other individualized care while maintaining patient comfort and dignity.
- Lifted, moved, transferred and transported patients using proper body mechanics to prevent accidents.
- Observed patients for changes in condition or behavior and reported developments to licensed nursing personnel.
- Documented bath record, bowel and bladder training, meal completion and flow sheets to support patient care plan.
Certified Geriatric Nursing Assistant
Maximum Healthcare
10.2021 - 03.2022
- Referenced patient care plan to feed, bathe, dress, take vital signs and promote other individualized care while maintaining patient comfort and dignity.
- Lifted, moved, transferred and transported patients using proper body mechanics to prevent accidents.
- Observed patients for changes in condition or behavior and reported developments to licensed nursing personnel.
- Documented bath record, bowel and bladder training, meal completion and flow sheets to support patient care plan.
Security Supervisor
Assured Protection Consultants
06.2019 - 12.2019
- Spearhead use of high-tech surveillance software to provide full security coverage in new stores
- Monitored entire facility using CCTV monitors while simultaneously performing dispatch duties
- Implemented new security protocols to prohibit trespassing and increase safety
- Managed staff schedules for all shifts and events to minimize overtime costs
- Demonstrated public safety dedication through thorough patrolling of community events
- Provided security team leadership and contributed to on-call duties
- Demonstrated ability to think fast and remain calm under pressure
- Designed security policies, alarm response protocols and access card guidelines
- Supervised property entrances and exits and monitored employee safety
- Made sure that there was shift coverage for a shift available.
Stower
Amazon
04.2019 - 06.2019
- Double checked changing work orders before starting daily tasks
- Cleared debris and empty carts from work area frequently to maximize productivity and maintain safety
- Arranged incoming and outgoing shipments according to dates and weights
- Recognized and reported defective material and equipment
- Communicated with floor managers to determine merchandise placement
- Stacked and transported all overstock to storage areas
- Implemented strategic shipping policies to achieve long and short-term sales targets.
Driver
MV Transportation
11.2018 - 01.2019
- Helped passengers on and off vehicles and stowed luggage securely to prevent damage
- Inspected vehicle before and after every trip to assess performance and maintenance requirements
- Interacted with customers pleasantly to meet needs and drive satisfaction
- Checked vehicle after each shift for any damage and made sure it was properly cleaned and maintained
- Coordinated with team members and remained flexible in work scheduling
- Utilized on-board computer to optimize routes and continuously meet estimated delivery times
- Completed order forms and collected payments to keep customer accounts current
- Managed over 15 passengers in work day.
Administrative Assistant
Maximum Healthcare
07.2018 - 11.2018
- Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures
- Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs
- Conducted thorough research using various media sources to obtain relevant data for staff requirements
- Tracked and submitted employee time sheets to accounting department for payroll processing
- Generated shipment invoices, prepared packages and set up courier deliveries for customers
- Managed building access and supplied key cards to employees and visitors
- Maintained consent forms for patients, due to it having confidential information on the form.
Security Officer
University of MD Baltimore
03.2016 - 11.2018
- Patrolled Buildings and Garages areas every hour to protect facilities and travelers
- Monitored and maintained control of crowds of over 20 people during festive events
- Checked passes and credentials of persons seeking to enter property and issued passes for guests
- Checked and secured 50 + people in building entrances over 80 people
- Inspected parking lot to verify vehicles were properly parked and displayed parking permits
- Patrolled 900 square foot premises to ensure safety of employees and visitors
- Enforced security regulations and calmly and promptly escorted non-compliant individuals to building areas for processing.
Office Assistant
Baltimore Reads Inc.
10.2012 - 03.2013
- Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members
- Strengthened tractability, developing organization systems for contracts, records, reports and agendas
- Posted open positions on company and social media websites
- Wrote reports and correspondence from dictation and handwritten notes
- Answered approximately 40 phone calls daily and pleasantly welcomed visitors to office
- Monitored calendars and scheduled appointments based on scheduled availability and established load limits
- Improved productivity initiatives, managing office support tasks and coordinating itinerary and scheduling appointments
- Processed 30 paperwork efficiently to support smooth office procedures.
Education
Certificate - Central Service Technician
Community College of Baltimore County
Essex, MD02.2024
Certificate - Certified Medication Technician
Soul of Medicine
Baltimore, MD08.2023
Certificate - Multiskilled Technician
Baltimore City Community College
Baltimore, MD11.2020
Associate of Applied Science - Medical Administrative Assistant
Ultimate Medical Academy - Clearwater
Clearwater, FL09.2018
High School Diploma - Networking
Digital Harbor High School
Baltimore, MD01.2010
Skills
- Staffing and scheduling
- Security screening
- Security team leadership
- Daily status reports
- Customer Service
- Safety and security procedures
- Asset Protection
- Microsoft Office
- Support Services
- Direct Patient Care
- Electronic Medical Record Software
- Multitasking
Additional Information - Activities Awards
- Honor Roll (Digital Harbor), 2006-2010
- Technology Completer Certificate, 2010
- Certificate of Achievement (Merit List), 2006-2010
- Certificate of Achievement (Distinguished List), 2006-2010
Certification
- CMT - Certified Medication Technician
- CNA - Certified Nursing Assistant
Timeline
Patient Safety Attendant
Johns Hopkins Hospital
01.2023 - Current
Certified Geriatric Nursing Assistant
Autumn Lake At Alice Manor
06.2022 - 08.2022
Certified Nursing Assistant
ShiftMed
01.2022 - 12.2022
Certified Geriatric Nursing Assistant
Maximum Healthcare
10.2021 - 03.2022
Security Supervisor
Assured Protection Consultants
06.2019 - 12.2019
Stower
Amazon
04.2019 - 06.2019
Driver
MV Transportation
11.2018 - 01.2019
Administrative Assistant
Maximum Healthcare
07.2018 - 11.2018
Security Officer
University of MD Baltimore
03.2016 - 11.2018
Office Assistant
Baltimore Reads Inc.
10.2012 - 03.2013
Certificate - Central Service Technician
Community College of Baltimore County
Certificate - Certified Medication Technician
Soul of Medicine
Certificate - Multiskilled Technician
Baltimore City Community College
Associate of Applied Science - Medical Administrative Assistant
Ultimate Medical Academy - Clearwater
High School Diploma - Networking
Digital Harbor High School
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