Shakiyla Ross
chicken express
Carthage,TX
1
Certification
13
years of professional experience
Dependable Retail Professional with expertise in enhancing team performance and achieving project outcomes through strong leadership. Demonstrated commitment to personal growth and transforming aspirations into tangible results. Focused on delivering exceptional customer service, maintaining organized workspaces, and building positive customer relationships.
Work History
Cashier
1 Year 1 Month- Processed customer transactions with high accuracy, enhancing customer satisfaction at chicken express.
- Assisted customers with product inquiries, ensuring a positive shopping experience.
- Maintained organized and clean checkout area, contributing to a welcoming environment for customers.
- Handled cash, credit, and digital payments securely and responsibly.
Health Information Specialist
9 Monthshousekeeping
6 Months- stocked linen closets with necessary supplies for housekeeping staff use.
- Analyzed guest feedback to identify improvements in housekeeping services.
- Assisted with light housekeeping tasks, including laundry, vacuuming, dusting, and dishwashing.
Medical Assistant Intern
3 Months- Administered medications and vaccinations according to healthcare provider instructions, ensuring patient care compliance.
- Assisted physicians in patient examinations and medical procedures.
- Prepared examination rooms, maintaining cleanliness standards to support patient safety and comfort.
- Managed appointment scheduling and patient check-ins to optimize clinic workflow.
Education
Certified Medical Assistant
High School Diploma
Graduated
Skills
Customer service skills
Time Management
Organizational skills
Computer literacy
Typing proficiency
Problem solving skills
Team work
Conflict management
Communication skills
Leadership skills
Supervisory skills
Writing skills
Certification
Food Handlers certification
Timeline
Cashier
chicken express
07.2025 - CurrentRead More
Health Information Specialist
Datavant-wfm
09.2024 - 06.2025Read More
housekeeping
Quality Inn Hotel
07.2024 - 01.2025Read More
Medical Assistant Intern
Marshall Health Clinic
06.2013 - 09.2013Read More
Carthage High School
Graduated
Read More
Texas Southern University
High School Diploma
Read More
Vista College
Certified Medical Assistant
Read More
References
References available upon request.