Shala Day
Grayslake,IL
Summary
Highly dedicated and skilled Phlebotomist with 10 years of experience seeks to secure the Medical Technician-Phlebotomy position where I can apply my expertise and knowledge of phlebotomy-related processes and other medical protocols while developing skills and abilities that advance my growth and the growth of the organization.
Overview
16
16
years of professional experience
Work History
Certified Medical Assistant
Northwestern Western Medicine
08.2025 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examination.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
Processor / Phlebotomist
Quest Diagnostics
11.2023 - 03.2025
- Specimen Processor for Quest Diagnostics at Captain James A. Lovell Federal Health Care Center (FHCC)
- Spin down blood samples
- Process and manifest lab samples and prepare to send to Quest Diagnostics
- Maintain monthly stats of blood samples sent out
- Maintain inventory of supplies such as Transport Tubes, Optimum Swabs, Metal Free and EDTA Tubes, etc.
- Familiar with daily lab operations
- Sendouts Department at James A. Lovell Federal Health Care Center through Quest Diagnostics
- Charna Parker | 847.890.8364
Phlebotomist II (PSR II)
Quest Diagnostics
08.2018 - 11.2023
- Accurately entered patient registration data, entered test orders from requisition, pulled orders from database, managed standing orders
- Assisted with compilation and submission of monthly statistics and data
- Performed data entry and processing of specimens including labeling, centrifuging, splitting, and freezing specimens as required by test order
- As site lead, trained new staff and managed daily operations of lab
- Charna Parker | 847.890.8364
Phlebotomist
Quest Diagnostics
08.2015 - 08.2018
- Interacted professionally with the public
- Collected blood, tissue and other laboratory specimens and prepared them for lab testing
- Managed various general office duties such as ordering supplies and answering multiple telephone lines
- Ran and maintained duties of the lab as the site lead
- Amanda Riley | 847.525.1742 Sherry Swift | 773.905.4941
Phlebotomist
Lake County Health Department
03.2010 - 03.2015
- Greeted all customers appropriately and in a courteous manner
- Ensured all field phlebotomy and specimens were collected accurately and timely
- Labeled, split, and froze specimens as required by test order
- Packaged specimens for transport
- Recorded patient information into Electronic Medical Record using NextGen
- Assisted with inventories and stocked supplies
- Amanda Riley | 847.525.1742
Education
Certified Medical Assistant - undefined
Computer Systems Institute (CSI)
Gurnee, IL08.2014
Certified Phlebotomy Technician - undefined
Computer Systems Institute (CSI)
Gurnee, IL06.2013
Dental Assistant - undefined
State Career School
Waukegan, IL12.2009
Skills
- Leadership and management skills
- Efficient and reliable team player
- Adaptable
- Excellent problem solver
- Knowledgeable of proper blood draw and storage techniques
- Knowledgeable of collection and processing of blood and urine samples
- Detail-oriented
- Knowledgeable of HIPPA regulations
- Knowledgeable of OSHA Standards for Clinical and Laboratory Operations
- CPR certified with AED (Healthcare Provider Certification Level)
- Trained to check and document patient vitals
Timeline
Certified Medical Assistant
Northwestern Western Medicine
08.2025 - Current
Processor / Phlebotomist
Quest Diagnostics
11.2023 - 03.2025
Phlebotomist II (PSR II)
Quest Diagnostics
08.2018 - 11.2023
Phlebotomist
Quest Diagnostics
08.2015 - 08.2018
Phlebotomist
Lake County Health Department
03.2010 - 03.2015
Certified Medical Assistant - undefined
Computer Systems Institute (CSI)
Certified Phlebotomy Technician - undefined
Computer Systems Institute (CSI)
Dental Assistant - undefined
State Career School
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