Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shala Kletke

Crystal River,FL

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Excellent customer service skills.

Overview

18
18
years of professional experience

Work History

Executive Assistant

DUI Counterattack, Hillsborough Inc.
05.2005 - 07.2023


  • Direct customer service, answered a high call volume multi line phone system.
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Filed paperwork and organized computer-based
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
  • Handled incoming and outgoing mail, email and faxes.
  • Direct customer service, answered a high call volume, multi-line phone system.

Education

High School Diploma -

Brandon Christian Academy
Brandon, FL
06.1993

Skills

  • Executive Support
  • Reimbursement Management
  • Event Calendar Management
  • Excellent phone skills
  • Hotel Accommodations
  • Board of Directors Support
  • Mail Handling
  • Confidentiality and Discretion
  • Call Screening
  • Correspondence and Memos
  • Proper Phone Etiquette
  • Office Supplies and Inventory
  • Meeting Agenda Preparation
  • Answer Multi-Line Phone Systems

Timeline

Executive Assistant

DUI Counterattack, Hillsborough Inc.
05.2005 - 07.2023

High School Diploma -

Brandon Christian Academy
Shala Kletke