Overview
Work History
Education
Skills
Timeline
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Shala Kletke

Crystal River,FL

Overview

18
18
years of professional experience

Work History

Executive Assistant

DUI, Counterattack, Hillsborough Inc.
Tampa, FL
05.2005 - 07.2023
  • Organized and managed complex calendar of appointments, meetings, and travel arrangements for the Executive director.
  • Monitored incoming emails and responded accordingly in a timely manner.
  • Managed all aspects of catering needs for special events hosted by the organization.
  • Maintained company confidence and protected business operations by keeping sensitive information confidential.
  • Delivered optimal administrative, customer service and case management support.
  • Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
  • Answered a high call volume multi-line phone system.
  • Direct customer service.

Education

High School Diploma -

Harvest Time Christian School
Brandon, Florida
06.1993

Skills

  • Administrative Support
  • Technical Support
  • Scheduling
  • Customer Service
  • Meeting Planning
  • Office Management
  • Multi-Line Phone Proficiency
  • Information Confidentiality

Timeline

Executive Assistant

DUI, Counterattack, Hillsborough Inc.
05.2005 - 07.2023

High School Diploma -

Harvest Time Christian School
Shala Kletke