SHALANE SIANO
Summary
Dedicated professional with 10 years of experience, including as a Paralegal Aide, seeking a Paralegal role. Skilled in case file management, court document preparation, and legal correspondence. Proven ability to streamline data and document workflow, ensuring meticulous attention to detail and judicial process integrity.
Overview
13
13
years of professional experience
Work History
Customer Service Representative
Central Paper Company
Pawtucket , RI
05.2022 - Current
- Answer customer phone calls about pricing and address and resolve issues
- Start the order process by inputting customer order requests which is sent to order processing
Paralegal Aide
Rhode Island Department of Youth & Familes
Providence , RI
10.2019 - 04.2021
- Retrieve files and documents daily for the court calendar to prepare for all cases
- Send out certified state summons to parties to communicate upcoming court date
- Enter defendant information into case management system for ease of access
- ·Answered client calls/inquiries using open-ended questions to attain applicable information
- Prepared motions, petitions and decrees for courts and attorney for legal use
File Clerk /Receptionist (Temp)
Morrison Mahoney LLP
Providence, RI
09.2019 - 10.2019
- Opened new claims filed/records as the first step in the court process
- Sorted and distributed mail correspondence between departments and personnel for efficient shipping
- Greeted incoming visitors professionally and provided friendly, knowledgeable assistance
- Operated multi-line telephone system to independently handle over 20 calls each day
Scanning Clerk
Kahn, Litwin, Renza & Co., Ltd. (KLR)
Providence, RI
02.2019 - 04.2019
- Scanned physical files into digital records and completed other general administrative tasks
Accounting Clerk
Dorrance Property Management
Providence , RI
11.2018 - 01.2019
- Verified information for accuracy and then input information into spreadsheet/database
- Streamlined operations by organizing files and documents to improve workflow
Legal Assistant
Strauss, Factor, Laing & Lyons
Providence , RI
07.2015 - 11.2018
- Efiling court documents
- Redacted confidential information from all legal documents to ensure confidentiality
- Composed and revised legal documents including letters, depositions and court document
- Assisted in maintaining department attorney personal files with utmost confidentiality
Secretary C
Rhode Island Hospital
Providence, RI
05.2014 - 03.2015
- Setup appointments for physician visits and procedures using calendar software
- Pleasantly greeted each patient and offered the desk sheet for easy sign in
- Prepared patients medical charts and ensured patient filled out paperwork accurately
Administrative Assistant
Phoenix House New England
Providence , RI
08.2011 - 08.2013
- Managed and controlled office supply inventory to ensure timely ordering of depleted or low level stock
- Fielded requests for information via phone and in person requests
- Audited records upon discharge to ensure proper recording and appropriate follow up
- Providing clients with surveys to complete and entering data onto report
Education
Associate of Science - Legal Studies
Community College of Rhode Island
Warwick, RI05-2024
Skills
- Microsoft Office Suite
- Quickbooks
- Qlaw
- Lexus-Nexus
- Legal Research & Writing
- Law of Contracts
- Law of Torts
- Criminal Procedure
- Law and Society
- Law of Property, Estates & Trusts
- Business Law
- Constitutional Law
- Law of Evidence
- Basic Civil Proc for Paralegals
- Criminal Law and The Constitution
Timeline
Customer Service Representative
Central Paper Company
05.2022 - Current
Paralegal Aide
Rhode Island Department of Youth & Familes
10.2019 - 04.2021
File Clerk /Receptionist (Temp)
Morrison Mahoney LLP
09.2019 - 10.2019
Scanning Clerk
Kahn, Litwin, Renza & Co., Ltd. (KLR)
02.2019 - 04.2019
Accounting Clerk
Dorrance Property Management
11.2018 - 01.2019
Legal Assistant
Strauss, Factor, Laing & Lyons
07.2015 - 11.2018
Secretary C
Rhode Island Hospital
05.2014 - 03.2015
Administrative Assistant
Phoenix House New England
08.2011 - 08.2013
Associate of Science - Legal Studies
Community College of Rhode Island
Similar Profiles
Sam PietrantoniSam Pietrantoni
Central Paper Sales Associate at Central Paper CompanyCentral Paper Sales Associate at Central Paper Company
SHALANE SIANOSHALANE SIANO
Customer Service Rep. at Central PaperCustomer Service Rep. at Central Paper
Payton WillertPayton Willert
Machine Operator at Lawrence Paper CompanyMachine Operator at Lawrence Paper Company