Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shalanta Jackson

New Orleans,LA

Summary

Enthusiastic business leader with dynamic experience planning, leading and improving activities to support successful business operations. Strategic in developing policies, managing staff and developing new revenue streams. Focused on motivating staff and working with diverse personality types to drive improvements. Determined Administrator with success boosting productivity and streamlining procedures for organizations. Focused on smoothly overseeing financial, personnel and operational facets. Expertly balanced targets with resources and optimized long-term success.

Overview

13
13
years of professional experience

Work History

Owner / Manager / Cosmetologist

LJ Beauty Bar
Metairie, LA
07.2021 - Current

Duties are Scheduling Appointments, and Managing Finance. Ordering and Counting products in stocked. All while maintaining Great Customers Service. Ensuring Website is current and professional. Being skilled and proficient with every style perform on each client.

Franchise Owner / Manager/Cosmetologist

Cherry Blow Dry Bar
Metairie , LA
06.2018 - 03.2021

Monitors quality control in all aspects of operation Leads by example in key performance indicators Responsible for meeting individual and salon overall membership sales goals Consistently evaluates and drives membership sales by employees by overseeing and coaching Ensures client services are being carried out and completed in a processional, correct, and time efficient manner Hostess abilities to build and maintain client relationships and top-notch customer service Responsible for implementing all opening, closing and maintenance procedures Has a clear vision of every individual among the team along with performance and productivity Strong coaching and mentoring skills and can verbalize the steps taken to achieve goals Analyzes on a daily/weekly/monthly basis salon sales, including add-on services, retail and staff productivity Generates all required reports accurately and on time Fulfills franchise-reporting requirements Ensures all technical/product knowledge classes are in attendance. Conducts all verbal and technical interviews in accordance to set forth guidelines Hires and orients new employeesOversees, evaluates, disciplines employees. Organize monthly staff meetings and attendance Manage timekeeping and employee schedules Recruit new staff as requested to successfully keep up with client demand Responsible for identifying skill development for each team member, determine the appropriate resource to develop the skills and set forth Performs other job functions necessary, including cleaning, sales, and reception to ensure smooth operation of the business Efficient in replenishment of all salon supplies, and orders inventory from vendors Implements strategies for ensuring loss prevention

Gifted Nursing

Certified Nursing Assistant/ Patient Care Tech
Metairie, La.
02.2012 - 09.2017

Caring for patients , Personal hygiene, Toilet Needs, house keeping, patient records, monitoring the health of patients, dietary care, wound care, prevent bed sores, assist in surgery equipment care, exercising the patients, transporting the patient, sample collection, changing dressing, assist in equipment usage, maintain cleanliness, emotional support, regulate visitors, and help the patient socialize. Perform Vital signs as required for each patient on a day to day basic. Ensure great customer service.

Nutrition Educator

Ahec State Of Louisiana
Metairie, LA
07.2012 - 08.2014

DutiesServes as a clerk for OPH Clinics by assuring that charts are pulled and primed ahead of time for clinic Services. Prepares all necessary forms needed for operation of clinic. Maintain copies of draft issuance. Requesting and receiving transferred charts from other parishes and private facilities. Records pertinent information in medical records; Issue draft (food instruments), in accordance with program guidelines using the PHAME system. Serves as intake worker in public health clinics, schedules patients for requested service using the system. Registers patients for all programs using the COMPASS, MEDICAID, PHAME programs; enter or update patient information. Solicits income information form clients to determine eligibility for various programs based on federal and state guidelines; access appropriate fee based on family income and agency or program fee scales; collect applicable fees and issue receipt using CARS system. Answers and routes incoming calls, takes accurate and complete messages; locates number and provide general information to callers; use intercom system to page staff and others. Open and route incoming mail; stamps outgoing mail using digital postage machine. Greet visitors and provide requested information. Assembles and/or file records, folders, lab reports, correspondence and other material in accordance with established policies; maintain moderately complex filing system; gathers information for reports; maintains confidentiality of patients and employees. Perform any and all other duties as assigned by supervisor not reflected in job description, but necessary for a smooth operation of clinics.

Administrator Coordinator 3

Metropolitan Human Services District State Of LA
New Orleans, LA
02.2012 - 07.2012

Serves as a clerk for Mental Health Clinics by assuring that charts are pulled and primed ahead of time for clinic Services. Prepares all necessary forms needed for operation of clinic. Requesting and receiving transferred charts from other parishes and private facilities. Records pertinent information in medical records. Serves as intake worker in public health clinics, schedules patients for requested service using a classified system. Registers patients for all programs using specific programs; enter or update patient information. Solicits income information form clients to determine eligibility for various programs based on federal and state guidelines; access appropriate fee based on page staff and others. Open and route incoming mail; stamps outgoing mail using digital postage machine. Greet visitors and provide requested information.

data entry Pt information ,Using Medicaid ,Carelogic, Magellin Systems to access Clients information and enter personal information

Administrative Coordinator 3

State Of Louisiana
Marrero, LA
06.2009 - 02.2010

DutiesServes as a clerk for OPH Clinics by assuring that charts are pulled and primed ahead of time for clinic Services. Prepares all necessary forms needed for operation of clinic. Maintain copies of draft issuance. Requesting and receiving transferred charts from other parishes and private facilities. Records pertinent information in medical records; Issue draft (food instruments), in accordance with program guidelines using the PHAME system. Serves as intake worker in public health clinics, schedules patients for requested service using the system. Registers patients for all programs using the COMPASS, MEDICAID, PHAME programs; enter or update patient information. Solicits income information form clients to determine eligibility for various programs based on federal and state guidelines; access appropriate fee based on family income and agency or program fee scales; collect applicable fees and issue receipt using CARS system. Answers and routes incoming calls, takes accurate and complete messages; locates number and provide general information to callers; use intercom system to page staff and others. Open and route incoming mail; stamps outgoing mail using digital postage machine. Greet visitors and provide requested information. Assembles and/or file records, folders, lab reports, correspondence and other material in accordance with established policies; maintain moderately complex filing system; gathers information for reports; maintains confidentiality of patients and employees. Perform any and all other duties as assigned by supervisor not reflected in job description, but necessary for a smooth operation of clinics.

Patient Care Technician/CNA

Ochsner Hospital
Metairie, LA
02.2008 - 09.2008

Daily triage of patients; Vital Care daily , General maintenance of patients' rooms; Assist patients with daily activities and maintained documentation of patients' progress. Caring for patients , Personal hygiene, Toilet Needs, house keeping, patient records, monitoring the health of patients, dietary care, wound care, prevent bed sores, assist in surgery equipment care, exercising the patients, transporting the patient, sample collection, changing dressing, assist in equipment usage, maintain cleanliness, emotional support, regulate victors, and help the patient socialize.

Education

GED -

Forest Park High School
Forest Park, GA

Cosmetology Education

Aveda Institute
Metairie, LA
09.2015

Patient Care Tech

Kenner Health Careers Institute
Kenner, LA
08.2006

Skills

  • Human Resources Oversight
  • Employee Motivation
  • Training Management
  • Staff Scheduling

Timeline

Owner / Manager / Cosmetologist

LJ Beauty Bar
07.2021 - Current

Franchise Owner / Manager/Cosmetologist

Cherry Blow Dry Bar
06.2018 - 03.2021

Nutrition Educator

Ahec State Of Louisiana
07.2012 - 08.2014

Gifted Nursing

Certified Nursing Assistant/ Patient Care Tech
02.2012 - 09.2017

Administrator Coordinator 3

Metropolitan Human Services District State Of LA
02.2012 - 07.2012

Administrative Coordinator 3

State Of Louisiana
06.2009 - 02.2010

Patient Care Technician/CNA

Ochsner Hospital
02.2008 - 09.2008

GED -

Forest Park High School

Cosmetology Education

Aveda Institute

Patient Care Tech

Kenner Health Careers Institute
Shalanta Jackson