Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Shalaya Dillard

Portland,OR

Summary

Versatile bartender with strong background in cocktail preparation and customer engagement. Adept at efficiently managing high customer volumes while ensuring compliance with service regulations. Focused on enhancing the overall guest experience through proactive communication and meticulous bar maintenance.

Overview

1
1
Certification
3
3
years of professional experience

Work History

Bartender

Rocco's Place
08.2024 - 07.2025
  • Served high customer volumes during special events, nights, and weekends.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Maintained bar cleanliness and organization to enhance customer experience. and well-stocked to meet customer needs.
  • Organized bar inventory and storage procedures to maintain optimal stock levels and ensure timely customer service.
  • Collected and secured cash bank to ensure accurate financial transactions. and stocked service bar to prepare for operation.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Cocktail Server

Casa Diablo
12.2022 - 09.2023
  • Ensured customer satisfaction through timely table check-ins to assess food and beverage needs.
  • Proactively identified and addressed guest needs during service to enhance overall experience.
  • Worked diverse shifts, including weekends, holidays, and late nights to meet business demands.

Education

Associate of Science - Medical Assisting/Billing and Coding

Portland Community College
Portland, OR
08-2019

Skills

  • Cocktail preparation
  • Responsible alcohol service
  • Safe service compliance
  • Inventory management
  • Cash handling expert
  • Exceptional customer service
  • Dynamic customer interaction
  • Quick problem solver
  • Thrives in fast-paced environment
  • Effective Communication
  • Engaging communication
  • Committed team player

Certification

  • OLCC
  • Food Handlers Certificate
  • CPR Certificate

Timeline

Bartender

Rocco's Place
08.2024 - 07.2025

Cocktail Server

Casa Diablo
12.2022 - 09.2023

Associate of Science - Medical Assisting/Billing and Coding

Portland Community College
Shalaya Dillard