Summary
Overview
Work History
Education
Skills
Timeline
Shalea Hardy

Shalea Hardy

Server
Kenner,LA

Summary

A server with a strong work ethic at Vincent’s Metairie, I would like to say I excel in great customer service and guest engagement. The ability to multitask all while creating relationships with regulars. Familiar in POS systems, making sure of fast and accurate order management and the overall dining experience. I’ll be sure to maintaining a clean and inviting space for guests. I’m very eager to learn more and absorb any and all information that I can.

Overview

3
3
years of professional experience

Work History

Sales Associate

Papa John’s
02.2022 - 09.2023
  • Took orders in-store and over the phone, making sure they were accurate and ready fast.
  • Handled cash and credit card payments, making sure everything added up at the end of my shift.
  • Helped make pizzas and other menu items, keeping things clean and following food safety rules.
  • Restocked supplies and helped keep the kitchen organized during busy shifts.
  • Stayed calm and worked quickly during busy times, helping the team get through rushes smoothly.
  • Helped calm down upset customers by listening to their concerns and finding quick solutions to make sure they left happy

Server

Vincent’s Metairie
09.2023 - Current
  • Show strong multitasking skills by managing multiple tables while still giving great service.
  • Assisted servers by attending to customer needs, getting drinks, and delivering items to tables.
  • Bussed and cleaned tables quickly to keep the dining room running smoothly during busy shifts.
  • Handled "pantry" duties, including preparing to-go orders and making salads, appetizers, and other prep work.
  • Restocked supplies and ensured all necessary items were available for servers and kitchen staff.
  • Communicated with the kitchen team to make sure orders were correct and ready on time.
  • Helped maintain a clean and organized dining and prep area, following health and safety guidelines.

Education

Kenner Discovery High School, Kenner, LA

Skills

  • Strong work ethic
  • Exceptional customer service
  • Fast moving
  • Guest engagement

Timeline

Server - Vincent’s Metairie
09.2023 - Current
Sales Associate - Papa John’s
02.2022 - 09.2023
Kenner Discovery High School - ,
Shalea HardyServer