Shalena Kamara
Snellville,Georgia
Summary
I'm eager and passionate seeking to kick start my career in the airline industry where my warm and accommodating personality can best serve customers with a reputable company that offers opportunities for skill development and career advancement. Having strong product knowledge, i utilized team skills to enhance productivity,continuously implementing visuals guidelines to make sure that visual standards are always maintained.
Overview
13
13
years of professional experience
Work History
Cabin Experience Agent
Delta Airlines
Atlanta, GA
10.2023 - Current
- Ensure that all aircraft interiors meet the cleanliness expectation for each flight.
- Remove all trash from aircraft, clean galley, seat back pockets, tray tables, replace soiled magazines, vacuum floors, clean restock all lavatories.
- Perform duties in a consistently safe manner, ensuring no damage occurs to company vehicle and/ or aircraft.
- Prepare the cabin for customer boarding and departure.
- Conduct thorough security searches and submit all lost and found items to the immediate supervisor.
Executive Merchandiser
The Home Depot Inc
Lilburn, GA
10.2017 - Current
- Rotated manufacturer product as needed.
- Organized racks and shelves to maintain the visual appeal of the store.
- Remove damaged out-of-code, not in set and discontinued items from display.
- Stock shelves, supplies and organized displays.
- Answered customers questions regarding store merchandise department information and pricing.
Department Manager
Super Walmart
Lilburn, GA
08.2015 - 09.2017
- Dedicated team player
- Mod set/Price changes
- Unload truck-freight/stock
- Scan shelve availability
Customer Service Representative
First Transit, NYCTA
Queens, NY
03.2011 - 03.2014
- Answer call professionally
- Respond to customer inquires
- Enter customer information/route
- Process applications
- Maintain high level of inbound calls
Education
Associates - Paralegal Studies
TCI College
Manhattan, NY04-2013
GED -
Ged Plus
Bronx, NY09-2009
Skills
- Communication
- Problem-Solving
- Critical thinking
- Time management
- Lesson planning
- Leadership
- Creative writing
Communication- Collaborating with supervisors and management to promote a visual presentation to customers Learning and Achievement is an essential responsibility for growth
Leadership- As an Employee I maintain a positive environment that promotes all ages of customers engagement, well mannered, and social development
References
References available upon request.
Timeline
Cabin Experience Agent
Delta Airlines
10.2023 - Current
Executive Merchandiser
The Home Depot Inc
10.2017 - Current
Department Manager
Super Walmart
08.2015 - 09.2017
Customer Service Representative
First Transit, NYCTA
03.2011 - 03.2014
Associates - Paralegal Studies
TCI College
GED -
Ged Plus
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