Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Sha'Lera Abercrombie

Valdosta,GA

Summary

Dedicated undergraduate student with a passion for criminal defense possessing a strong academic background and a proven track record of excellence in coursework, research projects, and extracurricular activities.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Home Depot
01.2024 - Current
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Teacher

Bundle Of Joy Academy
05.2022 - 12.2023
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

Education

Bachelor of Science - Political Science

Valdosta State University
Valdosta, GA
05.2024

High School Diploma -

Legacy Early College
Greenville, SC
06.2022

Skills

  • Scheduling
  • Report Generation
  • De-Escalation Techniques
  • Quality Assurance Controls

Websites

Timeline

Customer Service Representative

Home Depot
01.2024 - Current

Teacher

Bundle Of Joy Academy
05.2022 - 12.2023

Bachelor of Science - Political Science

Valdosta State University

High School Diploma -

Legacy Early College

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Sha'Lera Abercrombie