Shalice Wheeler
Aurora,CO
Overview
11
11
years of professional experience
1
1
Certification
Work History
Care coordinator
Rocky Mountain Primary Care
06.2023 - Current
- MoCA certified, administer Memory assessments
- Provide diabetes education to patients with prediabetes and Diabetes diagnosis
- Assist patients with completing advanced directives
- Assist patients with scheduling transportation to and from pcp visits, and specialty visits
- Helping patients’ complete paperwork, communication with a healthcare team about a patient’s treatment plan
- Assist patients with scheduling appointments
- Obtaining patient demographics, insurance information and pertinent medical records information
- Consulting with patients and family members to discuss their health problems
- Displaying compassion and understanding in order to meet patient needs and provide them with the best possible care
- Attending meetings with medication reps to learn about new processes to introduce to patients
- Assist patients and family with meal planning
- Assist connecting patients with resources , housing , mental health , food insecurity resources
NCMA
UCHealth AFWillams Family
08.2016 - 06.2023
- Medicine
- Skills
- Injections/Medication administration
- Phlebotomy, hemoglobin concentrations, PT INR
- Performing routine laboratory testing and specimen analysis
- Including CLIA testing
- Performing EKG’s and spirometry testing
- Administrative skills patient scheduling, prior authorizations
- Colorado tele legal partnership champion
- Assist in navigating referrals
- Participate in 1-2 local clinic CTLP planning meetings a month
- Respond to CTLP team and local practice facilitator requests in a timely manner
- Serving as a point person to interface with CTLP legal partner to troubleshoot handoff issues
- Reviewing and responding to project emails in a timely manner
- Piloting new CTLP workflows and providing feedback to improve implementation of the screening and referral processes
- Eliciting feedback from other staff members to inform and improve upon patient screening processes
Medical Assistant
Cherry Creek Family Practice
11.2014 - 08.2016
- Interviewed, accurately documented vital signs and medical history and prepared patients for assigned provider
- Cross trained in both back and front office, experienced in obtaining accurate patient's insurance and demographic information
- Assisted with any additional test or procedure per provider's request and displayed a courteous, professional, and polite attitude when interacting with patients.
Medical Assistant, Certified Medical Assistant
Concentra Urgent Care
07.2014 - 09.2014
- Performed the duties listed above under the supervision of a
Receptionist
Gateway Management
01.2013 - 10.2013
- Answered phones, collected payments
- Set up client appointments to meet with real estate agents
- Sorted and distributed corresponding mail
- Managed cash and credit card transactions.
Education
Concorde Career College
Skills
- Injections/Medication administration
- Phlebotomy, hemoglobin concentrations, PT INR
- Performing routine laboratory testing and specimen analysis including CLIA testing
- Performing EKG’s and spirometry testing
- Administrative skills -patient scheduling, prior authorizations
Certification
Health Insurance Portability and Accountability Act (HIPAA)
2014
Occupational Safety and Health Administration (OSHA)
2014
American Heart Association
Basic Life Support Certification
2014
Timeline
Care coordinator
Rocky Mountain Primary Care
06.2023 - Current
NCMA
UCHealth AFWillams Family
08.2016 - 06.2023
Medical Assistant
Cherry Creek Family Practice
11.2014 - 08.2016
Medical Assistant, Certified Medical Assistant
Concentra Urgent Care
07.2014 - 09.2014
Receptionist
Gateway Management
01.2013 - 10.2013
Concorde Career College
Health Insurance Portability and Accountability Act (HIPAA)
2014
Occupational Safety and Health Administration (OSHA)
2014
American Heart Association
Basic Life Support Certification
2014
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