Shalie Beauchamp
Panama City Beach,FL
Summary
Highly motivated college student with experience in both sales and customer service skills. Very detail-oriented, reliable, and always ready to put others first. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
10
10
years of professional experience
Work History
Front Desk Receptionist
MWR Fitness Center
Panama City Beach , FL
01.2020 - Current
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Inspected equipment to maintain proper functioning during peak activity.
- Vacuumed, dusted and maintained common areas.
- Enforced rules and held customers accountable for not following gym regulations.
- Kept facilities clean, neat and organized at all times to give areas professional and fresh appeal.
- Locked and unlocked facilities to allow participants entry or shut down after events.
- Replaced restroom supplies, sanitized counters and mopped.
- Responded to customer requests efficiently and with knowledgeable assistance.
Customer Service Cashier
SnoBiz
Panama City Beach , FL
06.2017 - 08.2019
- Resolved customer complaints and maintained clean and tidy checkout area.
- Counted money in drawers at beginning and end of each shift.
- Educated customers on promotions to enhance sales.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
Hostess Manager
J. Michael's Restaurant
Panama City Beach, FL
01.2016 - 08.2019
- Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and effective service to patrons.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
- Used coordination and planning skills to achieve results according to schedule.
Education
No Degree - Nursing
Gulf Coast State College
Panama City, FLHigh School Diploma -
Bay Virtual
Panama City 07.2020
Skills
- Communication
- Teamwork
- Leadership
- Organized
- Telephone etiquette
- Decision-Making Abilities
- Cash Handling
- Staff management
- Basic Life Support (BLS)
Timeline
Front Desk Receptionist
MWR Fitness Center
01.2020 - Current
Customer Service Cashier
SnoBiz
06.2017 - 08.2019
Hostess Manager
J. Michael's Restaurant
01.2016 - 08.2019
No Degree - Nursing
Gulf Coast State College
High School Diploma -
Bay Virtual