SHALINE J ADAIN
Miami
Summary
Experienced with leading medical teams and managing clinical operations. Utilizes effective communication and organizational skills to ensure smooth workflow and high-quality patient care. Track record of fostering collaborative environment and adapting to changing healthcare needs.
Healthcare professional with comprehensive experience in medical assistance and team supervision. Proven ability to enhance clinical operations and support staff growth to achieve optimal patient outcomes. Known for strong teamwork, adaptability, and results-driven approach in dynamic healthcare environments.
Diligent Medical Assistant/ Supervisor with solid background in medical assistance and supervisory roles. Effectively managed clinical operations and supported staff development, ensuring high-quality patient care. Demonstrated strong leadership and organizational skills in coordinating team efforts and maintaining efficient workflows.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant/Supervisor
Associates MD Urgentcare
10.2021 - Current
- Welcomes patients by greeting them, in person or on the telephone, answering or referring inquiries
- Prepares patients for the health care visit by directing and/or accompanying them to the examining room; providing examination gowns and drapes; helping them to position themselves for the examination and/or treatment; arranging examining room instruments, supplies, and equipment
- Verifies patient information by interviewing patient; reviewing and/or recording medical history; taking vital signs; confirming purpose of visit or treatment
- Supports patient care delivery by helping health care providers during examinations; preparing laboratory specimens; performing basic laboratory tests on the premises; disposing of contaminated supplies; sterilizing medical instruments; administering medications on the premises; authorizing drug refills as directed; telephoning prescriptions to pharmacies; drawing blood; preparing patients for x-rays; taking electrocardiograms; removing sutures; changing dressings
- Educates patients by providing medication and diet information and instructions, answering questions
- Clinical expertise, BLS certified
- Proficient with clinical and relevant computer applications
- Exceptional verbal and written communication skills
- Phlebotomy
- Trained new medical assistants on protocols, procedures, and best practices.
- Supervised daily operations to ensure efficient patient flow and high-quality care.
- Facilitated communication between healthcare providers to ensure comprehensive patient care.
- Conducted performance evaluations and provided feedback to enhance team productivity.
- Resolved patient complaints and concerns, ensuring satisfaction and quality service.
- Enhanced team efficiency by providing ongoing training, guidance, and support to medical assistants.
MD Now Urgent Care
09.2020 - 10.2021
- Record patients' medical history, vital statistics, or information such as test results in medical records
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean
- Interview patients to obtain medical information and measure their vital signs, weight, and height
- Show patients to examination rooms and prepare them for the physician
- Prepare and administer medications as directed by a physician
- Obtain ECG's, take x-rays, start IV's, splint injuries, clean wounds, etc
- Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing
- Authorize prescription information to pharmacies
- Clean and sterilize instruments and dispose of contaminated supplies
- Perform routine laboratory tests and sample analyses
Gastrointestinal Diagnostic Centers
12.2019 - 09.2020
- Answers telephones, routes call, takes, and relays accurate phone messages
- If applicable, prepares and administers medications/immunizations to patients as directed by provider
- Communicates all significant changes in patient conditions or behavior to clinicians and physicians
- Gathers data for general information, special reports, contacting other employees, departments, agencies, and individuals for additional material
- May prepare reports for provider approval
- Performs and documents vital signs and measurements
Education
Medical Assistant Diploma -
CONCORDE CAREER INSTITUTE
01.2019
Highschool Diploma -
MIAMI EDISON SENIOR HIGH
01.2016
Skills
- Data entry and documentation
- Vital signs monitoring
- Problem-solving capacity
- HIPAA compliance
- Medical office administration
- Team building and motivation
- First aid and CPR certified
- Phlebotomy techniques
- Clinical skills expertise
- Staff training and development
- Insurance verification
- Laboratory specimen collection
- Infection control protocols
Certification
- BLS Certified
- Proficient with clinical and relevant computer applications
- Exceptional verbal and written communication skills
- Phlebotomy
Languages
English
Full Professional
French
Full Professional
Timeline
Medical Assistant/Supervisor
Associates MD Urgentcare
10.2021 - Current
MD Now Urgent Care
09.2020 - 10.2021
Gastrointestinal Diagnostic Centers
12.2019 - 09.2020
Highschool Diploma -
MIAMI EDISON SENIOR HIGH
- BLS Certified
- Proficient with clinical and relevant computer applications
- Exceptional verbal and written communication skills
- Phlebotomy
Medical Assistant Diploma -
CONCORDE CAREER INSTITUTE
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