Shalini Ramlogan
Rosedale,NY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure available positions in any given field. Ready to help team achieve company goals. Can be a valuable asset with many years of experience. Successful at working under pressure while remaining focused on task.
Overview
8
8
years of professional experience
Work History
Valet / Cashier
Towne Park Valet Parking
03.2018 - 05.2021
- Retrieved guest vehicle quickly to avoid long waits and maximize customer satisfaction.
- Processed credit card and cash payments for parking charges
- Tracked vehicles and inventory in NetPark to prevent loss or damage.
- Completed all required paperwork at the end of shift.
Airport Customer Service Agent
Jetway
08.2020 - 05.2021
- Used airline computer system to create airline tickets and boarding passes.
- Verified identification and travel documents to efficiently board passengers for on-time departure.
- Provided passenger assistance at ticket counter and gate areas by issuing tickets, checking baggage and assigning seats.
- Managed over 180 customer check-ins per flight.
Valet Supervisor
Purchase Park 2 Fly
05.2021 - 04.2022
- Maintained cleanliness of work sites, parking spaces and guest services stations.
- Moved cars around lot to increase space efficiency
- Handled cash, made accurate change and maintained balanced cash drawer.
- Created and adjusted master schedule to fit all needs and requirements of facility and workers.
Home Health Aide
Attending Home Care
06.2019 - 06.2020
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Coordinated daily medicine schedules and administration to help clients address symptoms.
- Provided direct personal care and administrative services to clients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Rental Sales Agent
Drivo Car Rental
12.2020 - 12.2021
- Drafted quotes, confirmed orders and managed transfers to handle rental needs efficiently.
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Boosted residential sales through persuasion, negotiation and honesty.
- Record and identify any damages to rental vehicles.
- Verified legal documents needed for rental car.
Valet Parking Attendant
Towne Park Valet Parking
09.2022 - 11.2025
- Facilitated vehicle flow by managing traffic control and parking in assigned area.
- Issued ticket stubs and placed numbered tags on windshields to assist customers with locating vehicles.
- Inspected vehicles prior to parking and during retrieval to detect damage.
- Parked and retrieved automobiles, successfully driving both manual and automatic vehicles.
Transportation Security Officer
Homeland Security TSA
01.2022 - Current
- Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
- Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
- Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
- Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
- Used explosive detection machines and chemical swab systems to identify potential hazards.
- Conducted regular patrols of key areas to spot and control security concerns.
- Screened over 3,000 passengers per day by verifying ID's and boarding passes.
- Engaged in casual conversations with individuals to assess and analyze behaviors.
Education
No Degree - Biology
Medgar Evers College of The City University of New York
Brooklyn, NYHigh School Diploma -
Hillcrest High School
Jamaica, NY06.2018
Skills
- Guest flow management
- Customer Service
- Data management
- Adaptability
- Experienced with Microsoft applications
- Planning and Coordination
- Proficient in handling multiple tasks
- Schedule Management
- Payment processing knowledge
- Critical Thinking
- Lead qualification
- Behavioral analysis
Timeline
Valet Parking Attendant
Towne Park Valet Parking
09.2022 - 11.2025
Transportation Security Officer
Homeland Security TSA
01.2022 - Current
Valet Supervisor
Purchase Park 2 Fly
05.2021 - 04.2022
Rental Sales Agent
Drivo Car Rental
12.2020 - 12.2021
Airport Customer Service Agent
Jetway
08.2020 - 05.2021
Home Health Aide
Attending Home Care
06.2019 - 06.2020
Valet / Cashier
Towne Park Valet Parking
03.2018 - 05.2021
No Degree - Biology
Medgar Evers College of The City University of New York
High School Diploma -
Hillcrest High School