Kandice Kennedy
Management
Nederland,TX
Summary
Dedicated and resourceful professional with extensive experience in customer service, project management, and team leadership. Proven ability to effectively manage projects and lead teams to achieve organizational goals. Seeking a challenging role to leverage skills and contribute positively to organizational success.
Overview
21
21
years of professional experience
Work History
Owner
Kandi Kouture Kocktails
- Current
- - Provide mobile bartending services and event planning for various occasions
- - Develop creative cocktail menus and execute events from conception to completion
- - Manage client relationships and ensure satisfaction with services provided
CEO and Owner
Zaria's Footsteps Inc
03.2018 - Current
- Company Overview: Non-Profit Organization Dedicated to Grief Support and Suicide Prevention
- - Lead a non-profit organization focused on helping individuals cope with grief and prevent suicide
- - Provide grief counseling and support to those in need
- - Organize community outreach programs and events to raise awareness and provide resources
Manager
Divas Beauty Supply
01.2008 - 09.2019
- - Instructed and directed staff to ensure compliance with regulatory guidelines
- - Entered data for reports, production items, shipping, and inventory management
- - Prepared correspondence, verified data, corrected errors, and updated automated systems
- - Assisted in planning and organizing company functions to enhance team dynamics
- - Resolved customer challenges swiftly and effectively, improving service quality
Manager
Baymont Inn and Suites
08.2015 - 08.2017
- - Oversaw daily operations, ensuring high standards of customer service and satisfaction
- - Managed staff scheduling, training, and performance evaluations
- - Handled guest inquiries and resolved complaints to maintain a positive experience
Managing Bartender
The Ticket
01.2010 - 01.2012
- - Informed customers about daily deals and recommended high-profit menu items
- - Managed setup, service, and teardown for events with over 500 attendees
- - Ensured compliance with food safety and sanitation regulations
Operations Manager
Citi-Trends
01.2007 - 01.2008
- - Maintained comprehensive records of business transactions and office activities
- - Performed various administrative support duties, including payroll, training, and records management
- - Used sound judgment to refer inquiries to appropriate personnel
Manager
Dollar General
01.2006 - 01.2007
- - Established and maintained records and files pertaining to assigned duties
- - Researched and prepared correspondence for various program areas
- - Managed customer interactions, resolving billing discrepancies and providing assistance
Hearing Aid Specialist - Manager Trainee
Audible Hearing
01.2004 - 01.2006
- - Conducted basic hearing tests and interviewed patients regarding symptoms and histories
- - Assisted audiologists with nonsurgical procedures and scheduled patient appointments
- - Provided excellent customer service and maintained confidentiality of patient information
Education
Grief Counselor - Griefhealing
Udemy
Los Alamitos, CA01.2019
Bachelor's Degree - Biology
University of Louisiana at Monroe
Monroe, Louisiana12.2009
Associate's Degree - Information Systems
Southern University
Baton Rouge, Louisiana08.1999
Skills
- - Administrative and Data Entry (45 WPM, 10-Key)
- - Strong Written and Verbal Communication Skills
- - Presentation Development and Facilitation
- - Exceptional Organizational Skills
- - Detail-Oriented Proofreading
- - Proficient in MS Word, Excel, WordPerfect, Windows XP, 7 & 8, and MAC
- - Customer Service and Relationship Building
- - Team Training and Development
Accomplishments
Becoming a motivational speaker for suicide prevention and awareness. Starting from a non-profit organization dedicated to my daughter Zaria Owning a Rage&Release Room dedicated to unmasking trauma via therapy sessions. Owning my mobile mixologist company Kandi_kouture_kocktails for 15 years. Giving opportunities .
Timeline
CEO and Owner
Zaria's Footsteps Inc
03.2018 - Current
Manager
Baymont Inn and Suites
08.2015 - 08.2017
Managing Bartender
The Ticket
01.2010 - 01.2012
Manager
Divas Beauty Supply
01.2008 - 09.2019
Operations Manager
Citi-Trends
01.2007 - 01.2008
Manager
Dollar General
01.2006 - 01.2007
Hearing Aid Specialist - Manager Trainee
Audible Hearing
01.2004 - 01.2006
Owner
Kandi Kouture Kocktails
- Current
Bachelor's Degree - Biology
University of Louisiana at Monroe
Associate's Degree - Information Systems
Southern University
Grief Counselor - Griefhealing
Udemy
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