Shalissa Stanley
Brooklyn,NY
Summary
Offering strong interpersonal skills and commitment to learning and developing within sales environment. Brings foundational understanding of customer service and sales principles, along with strong communication and problem-solving abilities. Ready to use and develop teamwork and customer engagement skills in Desired Position role.
Overview
3
3
years of professional experience
Work History
Lead Sales Associate
Tbg Uniforms
07.2024 - Current
- Lead customer assistance, boosting satisfaction and driving measurable sales growth.
- Coordinate with team to maintain inventory accuracy, minimizing stock issues.
- Ensure precise transaction processing, enhancing checkout efficiency and customer satisfaction.
- Train new staff in service protocols, fostering a collaborative and high-performing team.
- Hold key responsibilities, contributing to store security and operational efficiency.
- Able to lift and carry heavy boxes.
- Technical abilities Being able to use Shopify and digital devices
- Being able to run store alone and assist with daily assign tasks to achieve unlimited store productivity
- Delivering excellent service with a friendly and positive attitude.
Shipping and Receiving Clerk
Heads up Company
06.2022 - 10.2023
- Packing boxes Streamlined packing processes to enhance efficiency, achieving faster order processing and improving overall shipment accuracy.
- Implemented a tracking system for incoming and outgoing shipments, leading to improved inventory management and reduced discrepancies.
- Monitored shipment schedules and analyzed delivery patterns, enabling proactive adjustments that resulted in substantial improvements in service reliability.
Sales Associate
Burlington
12.2022 - 02.2023
- Assisted customers with product inquiries, fostering a welcoming atmosphere and building lasting relationships.
- Assisting 50 customers a day with checkout and listening to opinions and questions and feedback in face pace environment
- Stock and product placement.
- Delivering excellent service with a friendly and positive attitude.
- Resolving customer complaints or issues effectively
Education
Business Administration And Management
SUNY Empire State College
Saratoga Springs, NYUnity Prep Highschool
2022
Skills
- Customer service
- Retail store operations
- Cash handling
- Opening and closing procedures
- POS system operation
- Flexible schedule
- Sales training
- Customer needs assessment
- Inventory and stocking
- Product knowledge expertise
Languages
Spanish
Limited Working
Timeline
Lead Sales Associate
Tbg Uniforms
07.2024 - Current
Sales Associate
Burlington
12.2022 - 02.2023
Shipping and Receiving Clerk
Heads up Company
06.2022 - 10.2023
Business Administration And Management
SUNY Empire State College
Unity Prep Highschool