Shalita Hopson
Hampton,USA
Summary
Dependable professional with expertise in maintaining cleanliness of interior and exterior spaces. Proficient in sweeping, mopping, vacuuming, and restocking facilities. Experienced in trash removal, window cleaning, and executing routine and deep cleaning tasks efficiently.
Overview
9
9
years of professional experience
Work History
Housekeeper
Springhill Suites By Marriott
Hampton, VA
12.2023 - 12.2025
- Inspected rooms and common areas, upholding high cleaning standards and ensuring guest satisfaction.
- Addressed client cleaning requests, ensuring satisfaction through timely solutions.
- Trained new housekeeping staff on procedures and standards, fostering a consistent quality of service.
- Maintains safety standards by wearing gloves and protective clothing.
Personal Care Assistant
Hope N Home Health Care
Newport News, VA
10.2020 - 12.2023
- Assists clients with bathing and dressing to promote good personal hygiene.
- Administered prescribed medications and monitored client health conditions.
- Monitored changes in resident's condition and communicated vital health updates to family.
- Facilitated engaging conversations and activities with clients to enhance emotional well-being.
Housekeeper
Holiday Inn
Newport News, VA
02.2020 - 09.2020
- Cleaned and sanitized guest rooms according to hotel standards.
- Reported maintenance issues to ensure timely repairs and maintain guest satisfaction.
- Adhered to safety protocols for chemical use and equipment handling to ensure a safe work environment.
- Organized cleaning carts with tools and supplies to streamline cleaning process and enhance efficiency.
Retail Sales Associate
TJ Max
Portsmouth, VA
07.2019 - 02.2020
- Greeted customers upon entering store, assisting with product inquiries and enhancing shopping experience.
- Maintained clean and organized checkout area, ensuring a welcoming environment for customers.
- Maintained accurate cash drawer and balanced registers at shift end.
- Collaborated with team members to efficiently restock shelves and optimize inventory management.
Cashier
Roses Discount
Newport News, Virginia
05.2017 - 07.2019
- Processed cash and credit card transactions at the register.
- Delivered friendly service to improve overall customer shopping experiences.
- Welcomed customers and addressed inquiries about store products and services.
- Executed returns and exchanges in accordance with company policies to maintain customer satisfaction.
Education
High School Diploma -
Goldsboro High
Goldsboro, NCSkills
- Proper food handling
- Safe cleaning with chemicals
- Excellent communication
- Customer service
- Cash register operation
- Friendly, positive attitude
- Dependable and responsible
- Organization and time management
- Room inspection
- Team collaboration
- Time management
- Retail sales
- Safety standards
Timeline
Housekeeper
Springhill Suites By Marriott
12.2023 - 12.2025
Personal Care Assistant
Hope N Home Health Care
10.2020 - 12.2023
Housekeeper
Holiday Inn
02.2020 - 09.2020
Retail Sales Associate
TJ Max
07.2019 - 02.2020
Cashier
Roses Discount
05.2017 - 07.2019
High School Diploma -
Goldsboro High