Sha'Liyah Johnson
Milledgeville,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate with strong organizational skills. Detail oriented, team player with strong organizational skills. Ability to handle multiple projects. I have my phlebotomist license as well.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Director of Sales
Spectrum
08.2021 - 12.2022
- Advised and coordinated resources and staff to achieve schedule, growth, and sales goals
- Prepared and presented material to executive leadership to achieve accountabilities
- Engaged customers to quickly identify needs, negotiate contracts and close sales
- Directed and coordinated activities involving sales of manufactured products, services, and real estate.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed team of sales representatives, providing guidance, coaching and support.
Breastfeeding Peer Counselor
North Central Health District
02.2023 - 10.2024
- Provided guidance and support to breastfeeding mothers, ensuring successful initiation and maintenance of breastfeeding practices.
- Conducted educational workshops on breastfeeding benefits, promoting maternal and infant health within the community.
- Developed individualized care plans for clients, addressing specific challenges related to breastfeeding.
- Instructed a Breastfeeding class for new mothers to be hands on and learning basics.
CNA/HST
Central State Hospital
02.2021 - 12.2022
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Patient Care Technician
Navicent Health Baldwin
03.2019 - 05.2021
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Customer Service Representative
SYKES
05.2020 - 2021
- Resolved customer inquiries and issues through various communication channels.
- Analyzed customer feedback to identify trends and recommend improvements for service delivery processes.
- Coordinated with cross-functional teams to address complex customer concerns and streamline resolution efforts.
Education
High School Diploma - undefined
Baldwin High School
Bachelor of Science - Criminal Justice
Strayer University
Macon05.2027
Skills
- Customer relations Vital signs monitoring
- Patient observation Patient transport
- Patient hygiene management Mobility assistance
- Critical care Infection control procedures
- Electronic charting Specimen collection
- Diagnostic Testing
- Quality Control
- EMR Systems
- Medication Assistance
- Recording Vital Signs
Certification
- PT - Phlebotomy Technician
Timeline
Breastfeeding Peer Counselor
North Central Health District
02.2023 - 10.2024
Director of Sales
Spectrum
08.2021 - 12.2022
CNA/HST
Central State Hospital
02.2021 - 12.2022
Customer Service Representative
SYKES
05.2020 - 2021
Patient Care Technician
Navicent Health Baldwin
03.2019 - 05.2021
High School Diploma - undefined
Baldwin High School
Bachelor of Science - Criminal Justice
Strayer University
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