Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shalma Rendon

Summary

Veterinary professional with solid history in client interactions and administrative support. Proven track record in managing patient flow and ensuring high-quality service delivery. Collaborative team player known for adaptability and reliability, excelling in fast-paced environments with changing needs.

Overview

4
4
years of professional experience

Work History

Selling Specialist

Olaplex
03.2024 - Current
  • Trained clients and beauty advisors on Olaplex products inside Sephora stores
  • Exceed in sales goals each shift, including during corporate events and in store led events
  • Maintained a clean and organized product gondola

Veterinary Receptionist

Riverside Veterinary Clinic
02.2021 - 12.2023
  • Managed multi-line phone system and pleasantly greeted patients.
  • Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
  • Maintained office and waiting room, keeping common areas clean and tidy.
  • Assisted veterinarians in providing timely care to patients through effective communication and coordination of services.
  • Entered data from pet records and office visits into computer system.

Education

No Degree - Veterinary Technology

Mercy College
Dobbs Ferry, NY
07-2029

Associate of Arts - Psychology

Borough of Manhattan Community College
New York, NY
07-2023

Skills

  • Goal oriented
  • CRM proficiency
  • Upselling strategies
  • Competitor analysis
  • Bilingual in English and Spanish

Timeline

Selling Specialist

Olaplex
03.2024 - Current

Veterinary Receptionist

Riverside Veterinary Clinic
02.2021 - 12.2023

No Degree - Veterinary Technology

Mercy College

Associate of Arts - Psychology

Borough of Manhattan Community College

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