SHALONDA SCOTT
Dallas,TX
Summary
Dedicated social worker equipped with rich experience in mental health. Excels in assessments, treatment planning, and symptom reduction. Intervention Planning Crisis Intervention Service Referral Coordination Documentation Case Management Treatment Planning August 2019 - Current Therapist Discovering Hope LLC | DALLAS, TX Provided individual therapy with options for family, couples, or group sessions. Met clients' needs by using evidence-based therapies like CBT, ACT, and DBT. Formulated accurate DSM diagnosis based on information obtained. Maintained current knowledge of community resources and procedures to link clients with identified resources.
Overview
3
3
years of professional experience
Work History
Triage Specialist
Medical City Green Oaks Hospital
08.2018 - 11.2019
- Identify critical issues or emergencies that require immediate attention
- Recognize patterns or trends in incoming requests and report them to higher-level staff for further incoming requests, cases, or issues to determine their urgency and importance
- Use predefined criteria or guidelines to assess severity and priority of each situation
- Identify critical issues or emergencies that require immediate attention
- Recognize patterns or trends in incoming requests and report them to higher-level staff for further analysis
- Make quick and informed decisions about level of response required for each situation
- Determine whether immediate action, further investigation, or referral to specialized personnel is necessary
- Maintain accurate and detailed records of each case, including relevant information, assessments, and actions taken
- Use tracking systems or software to log and update cases in real-time.
Social Worker
BAYLOR SCOTT & WHITE / HEALTH TEXAS PROVIDER NETWORK
04.2017 - 04.2019
- Conducted initial assessments of clients' situations to determine needs and goals.
- Addressed psychosocial patient needs and impact on health care and treatment compliance following collaboration with associates.
Education
Garland, TX
Certification in Play Therapy -
Capella University
Masters of Social Work - Mental Health
University of Texas at Arlington
Arlington, TexasBachelors of Social Work -
Stephen F. Austin State University
Nacogdoches, TexasSkills
- Individual, group, and family counseling
- Psychosocial assessments and evaluations
- Crisis intervention and de-escalation techniques
- Treatment planning and goal setting
- Maintaining client records in compliance with HIPAA and ethical standards
- Writing clinical progress notes and reports
- Empathy and active listening
- Building therapeutic rapport with clients from diverse backgrounds
- Conflict resolution and mediation
- Cultural competency and sensitivity
Timeline
Triage Specialist
Medical City Green Oaks Hospital
08.2018 - 11.2019
Social Worker
BAYLOR SCOTT & WHITE / HEALTH TEXAS PROVIDER NETWORK
04.2017 - 04.2019
Certification in Play Therapy -
Capella University
Masters of Social Work - Mental Health
University of Texas at Arlington
Bachelors of Social Work -
Stephen F. Austin State University
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