SHALONDA SINGLETON
Goose Creek,SC
Summary
Dynamic professional with extensive experience in customer service and healthcare, including roles as a Dental Assistant and as a member of the U.S. Army and Air Force Reserves. Proven ability in time management and critical thinking, ensuring efficient operations and exceptional patient care. Skilled in cash handling and processing transactions, consistently delivering outstanding results in fast-paced environments. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills, with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
26
26
years of professional experience
Work History
Independent Contractor
UberEats
Goose Creek, SC
01.2020 - Current
- Greeted customers pleasantly while making deliveries to homes and businesses
- Managed time-sensitive items with consistent record of on-time deliveries
- Planned and followed most efficient routes for delivering goods
- Loaded vehicles, secured items and took the appropriate precautions to protect hazardous or perishable goods
- Completed smooth deliveries by effectively sorting items into the most efficient route
Cashier
Lowe's Home Improvement
Goose Creek, SC
04.2019 - 11.2019
- Assisting customer with purchases and operating the cash register
Endodontic Assistant
Southeast Endodontics, PC: Dr. Walter Long, DMD
Charleston, SC
05.2017 - 10.2018
- Assisted Dentist in the treatment of patients, clean and set up rooms, keep inventory of supplies, answered phones, scheduled patients and took payments and assisted in other areas of office when needed
Dental Assistant
Medical University of South Carolina
Charleston, SC
08.2017 - 05.2018
- Sterilized instruments, assisted dental school students in the treatment of patients, answered phones, ordered supplies, set up and stocked treatment rooms
Provider / Director
The Loving Mother Child Care
Goose Creek, SC
01.2014 - 08.2015
- Cared for babies and toddlers in home day care setting, prepared meals and lesson plans and weekly menus
Dental Technician
United States Air Force Reserve
Joint Base Charleston, SC
06.2005 - 04.2012
- Assisted military dentist in the treatment of patients, taking x-rays, updating charts, setting up rooms, answering phones, and handling other military duties
Dental Specialist
US Army Reserves
Hanahan, SC
09.1999 - 06.2005
- Assisted in the dental treatment of Army personnel, took radiographs, updated records and set up treatment rooms
Cashier
The Home Depot
Alexandria, VA
02.2002 - 02.2003
- Performed other duties as assigned by management.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Issued receipts, refunds, credits or change due to customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
DENTAL ASSISTING -
Act College
Alexandria, VAHIGH SCHOOL DIPLOMA : COLLEGE PREP -
North Charleston High School
North Charleston, SCBachelor of Science - Health Sciences
Liberty University
Lynchburg, VASkills
- Customer and Personal Service
- Active Listening
- Judgment and Decision Making
- Critical Thinking
- Time Management
- Active Learning
- Medicine and Dentistry
- Cash handling
- Process transactions
Timeline
Independent Contractor
UberEats
01.2020 - Current
Cashier
Lowe's Home Improvement
04.2019 - 11.2019
Dental Assistant
Medical University of South Carolina
08.2017 - 05.2018
Endodontic Assistant
Southeast Endodontics, PC: Dr. Walter Long, DMD
05.2017 - 10.2018
Provider / Director
The Loving Mother Child Care
01.2014 - 08.2015
Dental Technician
United States Air Force Reserve
06.2005 - 04.2012
Cashier
The Home Depot
02.2002 - 02.2003
Dental Specialist
US Army Reserves
09.1999 - 06.2005
DENTAL ASSISTING -
Act College
HIGH SCHOOL DIPLOMA : COLLEGE PREP -
North Charleston High School
Bachelor of Science - Health Sciences
Liberty University
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