Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Shamaiya Fleming

Bartender
Greenville,SC

Summary

Friendly and efficient customer service team member devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable about hospitality standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience
3
3
years of post-secondary education

Work History

Banquet Captain

Throneblade Country Club
Greenville , SC
05.2019 - 09.2019
  • Oversaw timeliness and quality of food delivery at high-volume events.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Managed budgeting and invoicing for both large and small-scale events.
  • Supervised and mentored kitchen and serving staff.

Bartender

Olive Garden
Greenville, SC
08.2019 - Current
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Received payments, returned accurate change and closed checks in the POS system.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Recruited and trained new bartenders and barbacks to help maintain talented team.

Education

Nursing

University of South Carolina Upstate
Spartanburg, SC
08.2019 - 12.2021

Nursing

Greenville Technical College
Greenville, SC
08.2023 - 12.2023

Skills

    Cash Management

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Timeline

Nursing

Greenville Technical College
08.2023 - 12.2023

Bartender

Olive Garden
08.2019 - Current

Nursing

University of South Carolina Upstate
08.2019 - 12.2021

Banquet Captain

Throneblade Country Club
05.2019 - 09.2019
Shamaiya FlemingBartender