Shamara Dodson
Customer Service Cashier
Oklahoma City,OK
Summary
Dynamic customer service professional with proven expertise at Burlington, excelling in cash handling and customer satisfaction. Recognized for maintaining composure in high-pressure situations while fostering customer loyalty. Adept at multitasking and ensuring accurate payment transactions, consistently exceeding service goals and enhancing the overall customer experience.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Burlington
06.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Processed customer orders and accurately handled payment transactions.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Met customer service goals and exceeded customer expectations.
- Developed and managed relationships with customers to increase customer loyalty.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
Education
General -
Putnam City West
Oklahoma City, OK05.2002
Skills
Customer service
Timeline
Customer Service Cashier
Burlington
06.2024 - Current
General -
Putnam City West
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