Summary
Overview
Work History
Education
Skills
References
Timeline
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Shamara Trout

Lubbock,TX

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Overview

4
4
years of professional experience
1
1
year of post-secondary education

Work History

Sales Associate

Optimum
Lubbock, TX
04.2024 - Current
  • Educated customers on features and benefits of merchandise available.
  • Processed transactions accurately using point-of-sale systems.
  • Resolved customer inquiries and complaints effectively and professionally.
  • Participated in training sessions to improve product knowledge and sales techniques.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Worked with fellow sales team members to achieve group targets.
  • Provided accurate information about products, prices and services.
  • Upsold additional items based on customer interests and needs.

Team Member

Curbys
Lubbock, TX
08.2023 - 07.2024
  • Assisted customers with product selection and answered inquiries promptly.
  • Maintained cleanliness and organization of workstations during busy shifts.
  • Collaborated with team members to ensure efficient service delivery.
  • Stocked shelves and replenished inventory to enhance product availability.
  • Trained new team members on operating procedures and customer service standards.
  • Greeted customers upon entering the store with friendly demeanor.

Cashier Assistant

Walmart
Lubbock, TX
08.2022 - 05.2023
  • Assisted customers with product inquiries and transactions at point of sale.
  • Operated cash register and processed payments accurately and efficiently.
  • Managed inventory by restocking shelves and organizing merchandise displays.
  • Handled customer complaints with professionalism and empathy during busy hours.

Education

Coronado
Lubbock, TX

State Certification For Fire - Fire School

Spc Fire Academy
Lubbock, TX
08.2023 - 05.2024

Skills

  • Product knowledge
  • Point-of-sale operation
  • Transaction processing
  • Customer education
  • Customer relationship management
  • Team collaboration
  • Upselling techniques
  • Problem solving
  • Effective communication
  • Time management
  • Conflict resolution

References

References available upon request.

Timeline

Sales Associate

Optimum
04.2024 - Current

Team Member

Curbys
08.2023 - 07.2024

State Certification For Fire - Fire School

Spc Fire Academy
08.2023 - 05.2024

Cashier Assistant

Walmart
08.2022 - 05.2023

Coronado
Shamara Trout