Summary
Work History
Education
Skills
Timeline
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Shamaya Buckhanna

Shamaya Buckhanna

Houston,TX

Summary

Dynamic professional with a proven track record at Walmart, enhancing customer satisfaction through meticulous order accuracy and efficient problem-solving. Excelled in roles requiring customer engagement and flexible scheduling, significantly improving service delivery. Demonstrated exceptional multitasking and complaint resolution skills, ensuring high-quality experiences in fast-paced environments.

Work History

Online Grocery Associate

Walmart
  • Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
  • Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Tracked substitutions and informed customers of changes.

Caregiver

Brookdale
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Server

The Claiborne
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Newnan High
Newnan, GA
05.2023

Skills

  • Customer engagement
  • Flexible scheduling
  • Order accuracy
  • Complaint resolution

Timeline

Online Grocery Associate

Walmart

Caregiver

Brookdale

Server

The Claiborne

Newnan High

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Shamaya Buckhanna