Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

SHAMEEL ALI

Hayward,CA

Summary

Talented Sales Advisor successful at multi-tasking, balancing customer needs and making new sales. Builds loyalty and long-term relationships with customers while consistently reaching sales targets. Organized and dependable at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Inside Sales Representative

Tesla
07.2023 - Current
  • Answered customers' questions regarding products, prices, and availability.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Used CRM software to maintain detailed contact logs and account records.
  • Streamlined sales process efficiency by maintaining accurate records of client interactions in CRM systems, ensuring seamless followup.

Relationship Banker

Bank Of America
08.2022 - Current
  • Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
  • Strengthened client relationships by providing personalized banking solutions and excellent customer service.
  • Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
  • Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
  • Expanded client base through effective networking and referral generation, leading to increased business opportunities.
  • Increased cross-selling success by proactively identifying client needs and suggesting appropriate financial solutions.

Sales Associate

The Home Depot
01.2019 - 01.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Engaged with customers to build rapport and loyalty.

Education

Associate of Science - Political Science

Chabot College
Hayward, CA
06.2021

Skills

  • Customer Service
  • Attention to Detail
  • Cheerful and energetic
  • Email and Phone Etiquette
  • Data Entry
  • Client Relationship Management
  • CRM proficiency
  • Salesforce CRM
  • Administrative
  • Rapport Building

Accomplishments

  • Used Microsoft Excel to develop inventory and delivery spreadsheets.
  • Achieved $28 million in sales by completing call to call sales with accuracy and efficiency within six months.
  • Collaborated with team of 5 in the development of deviation campaigns to implement delivery of over 2,000 EVs.

Languages

Hindi
Native or Bilingual

Timeline

Inside Sales Representative

Tesla
07.2023 - Current

Relationship Banker

Bank Of America
08.2022 - Current

Sales Associate

The Home Depot
01.2019 - 01.2023

Associate of Science - Political Science

Chabot College

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SHAMEEL ALI