Shameka Alexander
Virginia Beach,VA
Summary
Dynamic receptionist with proven expertise at Oceanfront Pain Management & Sports Medicine, excelling in customer service and appointment scheduling. Recognized for enhancing front desk operations and maintaining an organized environment, ensuring seamless communication and efficient service delivery. Strong multitasking abilities and effective team collaboration contribute to a positive client experience.
Overview
3
3
years of professional experience
Work History
Receptionist
Oceanfront pain management & sports medicine
Virginia Beach, Virginia
05.2022 - Current
- Greeted visitors warmly and directed them to appropriate personnel.
- Maintained organized front desk area for efficient operations.
- Managed incoming calls and routed them to relevant departments.
- Assisted with scheduling appointments and managing calendars.
- Provided information about services and answered general inquiries promptly.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained a neat reception area by organizing materials and tidying up furniture.
Education
Bachelor - Psychology
Norfolk State University
Norfolk, VA08-2027
Skills
- Customer service
- Team collaboration
- Appointment scheduling
- Organizational skills
- Communication skills
- Scheduling
- Typing speed
- Basic accounting
- Schedule management
- Greeting and seating clients
- File management
- Multitasking and prioritization
- Front desk operations
- Telephone skills
Accomplishments
- Accepted/Inducted into the honor society in 11-17-2024 at Norfolk State University.
Timeline
Receptionist
Oceanfront pain management & sports medicine
05.2022 - Current
Bachelor - Psychology
Norfolk State University