Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shameka Darnell

Muskegon

Summary

Store Manager with extensive experience at Journeys Shoe Store, specializing in cash handling and inventory management. Successfully implemented visual merchandising strategies that increased customer engagement. Focused on employee training and development to enhance team performance and operational efficiency.

Overview

13
13
years of professional experience

Work History

Store Manager

Journeys Shoe Store
Muskegon
10.2022 - 09.2025
  • Oversaw daily store operations, ensuring compliance with company policies and cash handling procedures.
  • Trained and mentored new employees on customer service standards and best practices.
  • Managed inventory processes, including stock replenishment and organization to maintain optimal levels.
  • Conducted performance evaluations for staff, delivering constructive feedback for improvement.
  • Developed visual merchandising strategies to optimize product displays and enhance customer engagement.

Assistant Store Manager

Men's Wearhouse
Muskegon
08.2018 - 10.2022

Trained new employees on customer service and sales techniques to enhance team performance.

  • Oversaw inventory management and merchandising standards to maintain operational excellence.
  • Implemented promotional displays that increased product visibility and boosted sales.
  • Handled customer inquiries, resolving issues promptly and professionally.
  • Communicated effectively with customers regarding tuxedo rental needs and preferences.

CNA

Sanctuary at the Park
Muskegon
01.2013 - 07.2018
  • Assisted residents with daily living activities and personal care tasks.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Collaborated with team members to provide compassionate patient care.
  • Documented patient information accurately in electronic health records.

Education

High School Diploma -

Muskegon Heights High School
Muskegon, MI
05-2011

Skills

  • Cash handling and inventory management
  • Visual merchandising strategies
  • Employee training and development
  • Performance evaluation techniques
  • Customer relationship management

Timeline

Store Manager

Journeys Shoe Store
10.2022 - 09.2025

Assistant Store Manager

Men's Wearhouse
08.2018 - 10.2022

CNA

Sanctuary at the Park
01.2013 - 07.2018

High School Diploma -

Muskegon Heights High School
Shameka Darnell