Shamicka Washington
Houston,Texas
Summary
Current Engineering Technology Drafting & Design Technology student at Houston Community College seeking a drafting or CAD internship to gain hands-on industry experience and apply classroom training in a professional environment. Autodesk AutoCAD Certified User with academic training in technical, structural, civil, and piping drafting, as well as 3D modeling and computer-aided manufacturing fundamentals. Detail-oriented and motivated learner with strong communication, problem-solving, documentation, and teamwork skills. Eager to contribute to a design, engineering, construction, or manufacturing team while continuing to develop professional drafting and CAD skills.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Guest Service Agent
The Houstonian Hotel, Club & Spa
Houston, Texas
05.2023 - Current
- Maintain accurate daily records, reports, and documentation with strong attention to detail.
- Compile daily operational reports involving guest counts, financial information, and room-service activity.
- Process and transmit documents accurately through email and fax.
- Maintain accurate occupancy reports and registration documentation.
- Resolve customer issues using critical thinking and problem-solving skills.
- Communicate professionally with customers and internal teams through phone, email, and face-to-face interactions.
- Collaborate with multiple departments to coordinate daily operations and resolve issues.
- Train new employees on procedures, compliance requirements, and performance expectations.
Student Services Associate
Houston Community College System
Houston, Texas
08.2021 - 05.2023
- Assisted students with enrollment procedures and course-selection guidance.
- Maintained accurate information while responding to student inquiries and service requests.
- Used data-driven methods to identify and address student needs.
- Communicated effectively with students, families, visitors, and internal departments.
- Supported campus activities and helped implement strategies that increased student participation.
- Managed multiple requests while maintaining established response timelines.
Education
Engineering Technology Drafting & Design Technology - Engineering Technology Drafting/ Design Technology
Houston Community College
Houston, TX05-2028
Skills
CAD software proficiency
Drafting and design technology
3D modeling techniques
Engineering, structural, civil, and piping drafting
Technical documentation management
Manufacturing fundamentals in CAD
Data preparation and analysis
Microsoft Office applications expertise
Detail-oriented approach
Analytical problem-solving skills
Collaborative teamwork
Certification
- AutoCAD, AutoDesk, 2026
Timeline
Guest Service Agent
The Houstonian Hotel, Club & Spa
05.2023 - Current
Student Services Associate
Houston Community College System
08.2021 - 05.2023
Engineering Technology Drafting & Design Technology - Engineering Technology Drafting/ Design Technology
Houston Community College