Summary
Overview
Work History
Education
Skills
References
Timeline
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Shamika Charles

Port Saint Lucie,FL

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

3
3
years of professional experience

Work History

Manager

McDonald's
06.2021 - 12.2023
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained professional, organized, and safe environment for employees and patrons.

Education

Bachelor of Science - Nursing

Broward College
Fort Lauderdale, FL
12.2028

High School Diploma -

Charles W Flanagan High School
Pembroke Pines, FL
06.2022

Skills

  • Business Development
  • Policy Implementation
  • Workforce Management
  • Operations Management
  • Strategic Planning
  • Time Management
  • Schedule Preparation
  • Verbal and Written Communication
  • Expense Tracking
  • Conflict Resolution

References

References available upon request.

Timeline

Manager

McDonald's
06.2021 - 12.2023

Bachelor of Science - Nursing

Broward College

High School Diploma -

Charles W Flanagan High School

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Shamika Charles