Summary
Overview
Work History
Education
Work Availability
Skills
Quote
Timeline
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Shamika Donahue

Front Desk Supervisor
Houston,TX

Summary

Experienced Front Desk professional offering 18 years of superior service. Highly skilled in managing patient flow, mitigating dissatisfaction and patient care. Proficient in MicroSoft Word and 10 Keys. Dependable, fast learner and Loyal.

Overview

1
1
year of post-secondary education
23
23
years of professional experience

Work History

Front Desk Supervisor

Anderson Dental
Sugarland, Texas
05.2003 - Current
  • Provided patients with above-and-beyond care of comfort.
  • Answering switchboard, scheduling appointments.
  • Insurance verification, insurance claims.
  • Treatment planning, payment arrangements.
  • Treatment explaining, Audit treatment book keeping.
  • 40 W>P>M, 10 key touch, word perfect software
  • Patient charting, Cpr certified, sterilization, vitals, bandaging, multitasking.

Home Health Aide

G.C. Allied Home Health
Houston, TX
01.1998 - 05.2003
  • Delivered assistance to elderly clients in daily activities including bathing, dressing, physical transfers and care for incontinence.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.

Education

Associate of Applied Science -

First Genisis Medical Group
Houston, TX
07.1997 - 02.1998

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

Multi-tasker, Dependable, Patient relations

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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Front Desk Supervisor

Anderson Dental
05.2003 - Current

Home Health Aide

G.C. Allied Home Health
01.1998 - 05.2003

Associate of Applied Science -

First Genisis Medical Group
07.1997 - 02.1998

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Shamika DonahueFront Desk Supervisor