Shamika Donahue
Front Desk Supervisor
Houston,TX
Summary
Experienced Front Desk professional offering 18 years of superior service. Highly skilled in managing patient flow, mitigating dissatisfaction and patient care. Proficient in MicroSoft Word and 10 Keys. Dependable, fast learner and Loyal.
Overview
1
1
year of post-secondary education
23
23
years of professional experience
Work History
Front Desk Supervisor
Anderson Dental
Sugarland, Texas
05.2003 - Current
- Provided patients with above-and-beyond care of comfort.
- Answering switchboard, scheduling appointments.
- Insurance verification, insurance claims.
- Treatment planning, payment arrangements.
- Treatment explaining, Audit treatment book keeping.
- 40 W>P>M, 10 key touch, word perfect software
- Patient charting, Cpr certified, sterilization, vitals, bandaging, multitasking.
Home Health Aide
G.C. Allied Home Health
Houston, TX
01.1998 - 05.2003
- Delivered assistance to elderly clients in daily activities including bathing, dressing, physical transfers and care for incontinence.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
Education
Associate of Applied Science -
First Genisis Medical Group
Houston, TX 07.1997 - 02.1998
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Skills
Multi-tasker, Dependable, Patient relations
Check-in and check-out patients
Treatment Plans, Payment arrangement
Insurance Procedures
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Front Desk Supervisor
Anderson Dental
05.2003 - Current
Home Health Aide
G.C. Allied Home Health
01.1998 - 05.2003
Associate of Applied Science -
First Genisis Medical Group
07.1997 - 02.1998